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Fire Insurance
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Fire Insurance

Do all banks in Hong Kong accept OneDegree Fire Insurance?

Currently, we accept mortgage customers of the following banks/companies to apply for our Fire Insurance, - The Hongkong and Shanghai Banking Corporation Ltd. (HSBC) - Hang Seng Bank Limited - Bank of China (Hong Kong) Limited - Standard Chartered Bank (Hong Kong) Limited - The Bank of East Asia, Limited - China Construction Bank (Asia) Corporation Limited - Fubon Bank (Hong Kong) Limited - China Minsheng Banking Corp., Ltd., Hong Kong Branch - China CITIC Bank International Limited - Mortgage 360 Limited - Sun Hung Kai Credit Limited - HKMC Mortgage Management Limited

What do I need to provide for reporting a technical issue?

We understand you’re facing technical issues when using OneDegree website. First, please try to using Google Chrome - Incognito browser to perform the same action when you get the error message. If the issue persists, please share the following details with us for case investigation, it will enable us detecting and tackling the problem efficiently:   ⠀⠀ ⠀⠀⠀⠀ 1. Screen capture of the full page showing the action or click before you get the error message, and the screen capture of the full page when the error messages appear 2. Device currently in use(desktop / mobile / laptop / tablet, etc) 3. Current Chrome Version 4. The Operating System of your device(Windows / macOS / iOS / Android / Linux, etc)   ⠀⠀ ⠀⠀⠀⠀ To check on the exact version of your browser in current use, you may simply visit .   ⠀⠀ ⠀⠀⠀⠀ And, please approach us by diverse channels ( at your convenience.

What is reinstatement cost?

Reinstatement cost is how much it would cost to rebuild your property and restore it to its original condition if it were completely destroyed. It excludes the building foundation and value of the land.

If fire insurance is included in my building's management fee, do I need to inform my mortgage bank?

If you're buying a home in a newer residential development, it's likely that fire coverage is included in the management fee and you won't need to purchase a separate fire insurance policy. While your mortgage bank should be aware which developments have master fire insurance, it doesn't hurt to confirm with them to ensure you're not paying for coverage you don't need.

Can I purchase coverage for commercial property?

OneDegree Fire Insurance only covers residential properties for now. However, we have plans to introduce different types of insurance protection in the future. Subscribe to our mailing list or follow us on Facebook for our latest updates. 

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