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Fire Insurance
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Fire Insurance

How do I file a fire insurance claim?

If your property suffers from damage, please immediately: 1. Take steps to minimize the damage; 2. Report to the Police in the event of deliberate or malicious damage. 3. Please download the claim forms from the below links, and email the form, along with the required documents stated on the form, to us at claims@onedegree.hk. Our claims team will contact you for additional information & supportive documents if needed. Please download the Claim form here: Download   Please submit your claim with the required documents within 30 days from the date of occurrence or discovery.

How do I renew my fire insurance policy?

Applicable to policies purchased on or before 20 November 2023:  We will send you a reminder by email or SMS 3 months before your policy end date. To prevent any lapse in coverage, please complete the policy renewal via the designated link attached in the renewal notice.    Applicable to policies purchased on or after 21 November 2023:  Your Fire policy will be automatically renewed after each Period of Insurance. We will send you a renewal notice via email 30 days before the end of the current Period of Insurance, along with the applicable premium rates at that time and the policy terms and conditions.    *If you need to adjust/ decrease the sum assured during the renewal, please first enquire with your bank and obtain confirmation from them. Then, you may use the new sum insured to complete the renewal procedure online.    Once you have successfully completed the renewal procedure online, please email us at care@onedegree.hk and inform us about the bank's confirmation regarding the adjusted sum insured. This will enable us to process the renewal of your fire insurance policy efficiently and avoid any delays in the approval process due to necessary follow-ups. 

How much does a fire insurance policy cost?

Annual policy premiums range from 00.034% to 0.15% of your Sum insured, depending on your insurer’s terms. For example, for a policy with HK$ 4,500,000 Sum insured, you may pay between HK$ 1,530 (HK$ 4,500,000 x 0.034%) and HK$ 6,750 (HK$ 4,500,000 x 0.15%) each year.   OneDegree offers 0.034% premium rate for the first year, which is the lowest in town. Get a quote for your property here.

Are premiums higher for certain property types?

OneDegree Fire Insurance premiums are fixed at 0.034% for the first year of the Sum Insured. The rate is applicable to residential properties of all types and all ages. Get a quote for your property here. When purchasing fire insurance from a bank, the premium rate may depend on your property's type and valuation. For example, village houses and older buildings will tend to cost more to insure than private housing estates and newer buildings. The rates offered by banks generally range from 0.034% to 0.15%.

My property is more than 40 years old. Is it eligible for coverage?

Yes, we don't have a property age limit. You can apply for coverage as long as your property is residential.

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