



Fire Insurance
OneDegree Fire Insurance premiums are fixed at 0.042% for the first year of the Sum Insured. The rate is applicable to residential properties of all types and all ages. Get a quote for your property here. When purchasing fire insurance from a bank, the premium rate may depend on your property's type and valuation. For example, village houses and older buildings will tend to cost more to insure than private housing estates and newer buildings. The rates offered by banks generally range from 0.042% to 0.15%.
Annual policy premiums range from 0.042% to 0.15% of your Sum insured, depending on your insurer’s terms. For example, for a policy with HK$ 4,500,000 Sum insured, you may pay between HK$ 1,890 (HK$ 4,500,000 x 0.042%) and HK$ 6,750 (HK$ 4,500,000 x 0.15%) each year. OneDegree offers 0.042% premium rate for the first year, which is the lowest in town. Get a quote for your property here.
Pet, Critical Illness and Home* policy holders can handily access to their online OneDegree account both by computer and mobile browsers (such as, Google Chrome/Edge/Safari, etc); whilst, online account management is not yet extended to other insurance products. Policy holders can simply login at www.onedegree.hk by inputting their registered email address and with One Time Password (OTP). * Home policyholders who purchase their policies on or after 22 December 2022. ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ If you face problem to login your account, please check if: ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ a. Expired OTP OTP will be sent while Microsoft on behalf of OneDegree Hong Kong Limited <msonlineservicesteam@microsoftonline.com>, and the code will be valid for 5 minutes only. If you have not entered the OTP in time, you would need to request a new OTP again. At the same time, if you repeatedly request a OTP, the previously requested password will become invalid after a repeat request. ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ b. Browser setting If you are using Google Chrome browser, please check if you have already allowed cookies and have not pre-set us (www.onedegree.hk) as one of your unaccepting websites in “Setting” page. Please be aware: ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ Never select o Block third-party cookies o Block all cookies (not recommended) ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ Never to add o our website (www.onedegree.hk) in “Sites that can never use cookies” ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀ ⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀ You may also try if able to access through Incognito Window (below image as reference). ⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ ⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ In case, you have already gone through all our above suggestions and the problem persists, please refer to our guide at What do I need to provide for reporting a technical issue? . Then, contact with us with the necessary details sharing, we will be best to assist accordingly. ⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀ You may contact us through diverse channels (https://www.onedegree.hk/en-us/contact-us ).
You can choose one of the following to be your policy's Sum Insured: 1) Your original mortgage loan value; 2) the cost of your property reinstatement; 3) your current mortgage loan value. If you choose your Sum Insured to be the cost of rebuilding your property, a property valuation must be conducted annually and the Sum Insured may change year to year depending on the valuation. Many homeowners choose a Sum Insured equal to their current mortgage loan value. However, a mortgage loan's value drops over time, which means the Sum Insured will also decrease. If you have any doubt, you may check with your mortgage bank for the exact Sum Insured required.
We don’t cover you for: - War and related perils - Fire and explosion if it results from an earthquake, volcanic eruption or other natural disaster (unless otherwise specified in Policy Schedule) - Spontaneous fermentation or heating of any part of your property or any damage resulting from the application of heat - Riot, civil commotion, strikers or locked out workers (unless otherwise specified in Policy Schedule) - Theft during or after a fire - Damage to any electrical machine or apparatus arising from its own over running, excessive pressure, short circuiting, self heating , arcing or leakage of electricity - Damage to a property covered by another insurance policy - Goods held in trust or on commission (unless you are legally liable for them) - Consequential loss or damage of any kind or description For more details, refer to our insurance policy wording.



