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Jobs in OneDegree

Technology
Frontend Engineer, Cyber Product

Location

Taipei, Taiwan

Requirements:

  • At least one year’s experience in front-end development using React.
  •  Excellent JavaScript (ES6) skills.
  • Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components in ReactJS.
  • Problem solving and critical thinking abilities.
  • Enthusiastic about testing and performance.
  • Able to ship new things rapidly, and iterate based on real user behavior.
  • Can find and eliminate inefficiencies in users’ workflows (requirement); willing to ask questions when something is not clear.
  • Good written and spoken English language and interpersonal skills

Interview Process:

  • Online test: 1.5 hour, technology knowledge and coding test.
  • 1st On-site interview: 1.5-hour, 1 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd On-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Frontend Engineer (B2B Product)

Location

Taipei, Taiwan

Summary

The Front-End React Developer will take ownership of the development of responsive web and well-structured front-end architecture.

Responsibilities

  • Build UIs of core web (for mobile and desktop devices) and development tools for both internal & external uses as part of an agile team.
  • Extend the JavaScript architecture (e.g. React/Redux).
  • Write tests and constantly seek to improve code quality and reliability.
  • Drive the quality standards within the development team by example, produce highly usable technical documentation as well as conduct code reviews.

Requirements:

  • At least one year’s experience in front-end development using React.
  •  Excellent JavaScript (ES6) skills.
  • Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components in ReactJS.
  • Problem solving and critical thinking abilities.
  • Enthusiastic about testing and performance.
  • Able to ship new things rapidly, and iterate based on real user behavior.
  • Can find and eliminate inefficiencies in users’ workflows (requirement); willing to ask questions when something is not clear.
  • Good written and spoken English language and interpersonal skills

Interview Process:

  • Online test: 1.5 hour, technology knowledge and coding test.
  • 1st On-site interview: 1.5-hour, 1 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd On-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Backend Engineer (B2B Product)

Location

Taipei, Taiwan

Summary

The Backend Developer will take ownership of the development of scalable, readable and extensible backend architecture.

Responsibilities

  • Build customer service engine and internal platform which includes data mining, statistical calculation and pricing engines, etc.
  • Implementing platforms for clients, partners and statistical data handling
  • Build the APIs/services and design the data schema to fulfill the business requirements.
  • Write tests and constantly seek to improve code quality and reliability.
  • Drive the quality standards within the development team by example, produce highly usable technical documentation as well as conduct code reviews.

Requirements

  •  Strong background in Computer Science and released fields, and well experienced in systems development and programming
  • Experience with one of following server-side programming language: Python, Java, NodeJS, GO, ect.
  • Experience with database technologies which include RDB and NoSQL (PostgreSQL, MongoDB etc.)
  • Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components
  • Problem solving and critical thinking abilities.
  • Enthusiastic about testing and performance.

Interview Process:

  • Online test: 2 hour, technology knowledge and coding test.
  • 1st on-site interview: 2.5-hour, 0.5 hour meet with Co-founder + 1.5 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd on-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Software QA Engineer

Location

Taipei, Taiwan

Responsibilities

  • Work directly with local and remote teams.
  • Analyze business requirements and formulate testing plans.
  • Create & document detailed and well-structured overall product quality plans based on specifications.
  • Create and implement software quality assurance plans.
  • Execute different types of testing: functional, exploratory, end-to-end, regression (e.g. Selenium), stress (e.g. JMeter), soak and security testing.
  • Execute test cases manually and convert the test cases into automated test script.
  • Document, reproduce, prioritize issues on issue tracking system (e.g. Jira) and verify issue resolutions.
  • Coordinate testing activities with other members of the team.
  • Prepare and present reports and metrics.

Requirements

  • Experience automating tests (stress & non-stress).
  • Ability to design and build test plans using QA related tools (Selenium, Python, JMeter and the like).
  • Effective interpersonal & communication skills, energetic, proactive.
  • Attention to detail and thoroughness.
  • Good time management skills.
  • Ability to perform under pressure.
  • Ability to work on Windows and Mac environments.
  • Experience testing mission critical financial trading systems is a strong plus.
  • Scripting skills such as Perl & Python is a definite plus.
  • Ability to troubleshoot using SQL, Linux, network tools is a plus.

Interview Process:

  • 1st on-site interview: 2.5-hour, 2 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd on-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Senior Frontend Engineer (B2C Product)

Location

Taipei, Taiwan

Responsibilities

  • Build user-facing features for insurance-related web applications.
  • Optimize web applications to achieve high performance and good user experience.
  • Write tests and constantly seek to improve code quality and reliability.
  • Drive the quality standards within the development team by example, produce highly usable technical documentation as well as conduct code reviews.

Requirements

  • At least 2 year’s experience in frontend development using React.
  • Excellent JavaScript (ES6) skills.
  • Experience in developing mobile-first RWD websites.
  • Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components in ReactJS.
  • Problem-solving and critical thinking abilities.
  • Enthusiastic about testing and performance.
  • Able to ship new things rapidly and iterate based on real user behavior.
  • Can find and eliminate inefficiencies in users’ workflows (requirement); willing to ask questions when something is not clear.
  • Good written and spoken English language and interpersonal skills.
  • Familiar with git.

Plus

  • Experience in Scrum/Agile methodology.
  • Familiar with modern frontend technologies (NextJS, Redux, RxJS, CSS-in-JS)
  • Familiar with web security.
  • Familiar with CI/CD.

Interview Process:

  • Online test: 1.5 hours, technology knowledge and coding test.
  • 1st on-site interview: 1.5 hours, 1 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd on-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Senior Backend Engineer (B2C Product)

Location

Taipei, Taiwan

Summary

The Backend Developer will take ownership of the development of scalable, readable and extensible backend architecture.

Responsibilities

  • Design, build and maintain backend services for B2C insurance products.
  • Build the APIs and design the data schema to fulfill the business requirements.
  • Write tests and constantly seek to improve code quality and reliability.
  • Drive the quality standards within the development team by example, produce highly usable technical documentation as well as conduct code reviews.

Requirements

  • 3+ years experience of backend development.
  • Experience with one of following server-side programming language: Java/Python/Golang.
  • Experience with database technologies which include RDB and NoSQL (PostgreSQL, MongoDB etc.)
  • Problem solving and critical thinking abilities.
  • Enthusiastic about testing and performance.
  • Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components.
  • Knowledge in CI/CD process.
  • Familiar with Git.

Plus

  • Experience with Scrum/Agile methodology
  • Experience in NodeJS/JavaScript.
  • Familiar with WebSocket.
  • Familiar with Docker/Kubernetes.
  • Familiar with FE development.

Interview Process:

  • Online test: 2 hours, technology knowledge and coding test.
  • 1st on-site interview: 2.5 hours, 2 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd on-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Senior Backend Engineer (B2B Product)

Location

Taipei, Taiwan

Summary

The Backend Developer will take ownership of the development of scalable, readable and extensible backend architecture.

Responsibilities

  • Build customer service engine and internal platform which includes data mining, statistical calculation and pricing engines, etc.
  • Implementing platforms for clients, partners and statistical data handling
  • Build the APIs/services and design the data schema to fulfill the business requirements.
  • Write tests and constantly seek to improve code quality and reliability.
  • Drive the quality standards within the development team by example, produce highly usable technical documentation as well as conduct code reviews.
  • Take on critical and particularly challenging assignments to ensure the product vision can be realized.

Requirements

  • Strong background in Computer Science and released fields, and well experienced in systems development and programming
  • Experience with security and networking
  • Experience with one of following server-side programming language: Python, Java, NodeJS, GO, ect.
  • Experience with database technologies which include RDB and NoSQL (PostgreSQL, MongoDB etc.)
  • Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components
  • Problem solving and critical thinking abilities.

Plus

  • Experience with Scrum/Agile methodology
  • Familiar with Docker/Kubernetes.

Interview Process:

  • Online test: 2 hours, technology knowledge and coding test.
  • 1st on-site interview: 2.5 hours, 2 hour meet with hiring managers + 0.5 hour meet with HR.
  • 2nd on-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Design
UI Designer, B2B Product

Location

Taipei, Taiwan

Responsibilities

  • Able to think critically and strategically while translating them visually
  • Manage and contribute to design libraries and design systems
  • Lead design and oversee the development and delivery of effective user interfaces for client facing products
  • Collaborating with PM, designers and developers to create and design innovative, user-friendly platform
  • Able to articulate the design base on requirements to various teams
  • Know more about IXT: https://www.onedegree.global/zh-hk/product/core

Requirements

  • Portfolio of UI design or related projects
  • 4+ years of experience working in interaction/visual design experience across multiple devices
  • Knowledge of Design Thinking flows and concept
  • Expert knowledge of responsive design and mobile UI
  • Familiarity with design and/or prototyping software, such as Sketch, Figma etc.
  • Ability to think independently, make decision and have good communication throughout
  • Ability to perform in a fast paced, high stress design process under minimal supervision
  • Outstanding written and verbal communication skills, and ability to present work to executives and large groups.

Interview Process:

  • Onsite interview: 1.5 hours, 1 hour meet with hiring managers + 0.5 hour meet with HR.
  • Final Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Senior UI Designer, B2C Product

Location

Taipei, Taiwan

Responsibilities

  • Able to think critically and strategically while translating them visually
  • Manage and contribute to design libraries and design systems
  • Lead design and oversee the development and delivery of effective user interfaces for client facing products
  • Collaborating with PM, designers and developers to create and design innovative, user-friendly platform
  • Able to articulate the design base on requirements to various teams • Mentor fellow designers
  • Mentor fellow designers (depends on experience)
  • Know more about IXT: https://www.onedegree.global/zh-hk/product/core

Requirements

  • Portfolio of UI design or related projects
  • 6+ years of experience working in interaction/visual design experience across multiple devices • Knowledge of Design Thinking flows and concept
  • Expert knowledge of responsive design and mobile UI • Familiarity with design and/or prototyping software, such as Sketch, Figma etc.
  • Ability to think independently, make decision and have good communication throughout
  • Ability to perform in a fast paced, high stress design process under minimal supervision
  • Outstanding written and verbal communication skills, and ability to present work to executives and large groups.
  • Preferably fluent in Chinese and English


Interview Process:

  • Onsite interview: 1.5 hours, 1 hour meet with hiring managers + 0.5 hour meet with HR.
  • Final Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

UI Designer, Cyber Product

Location

Taipei, Taiwan

Job Overview

Cymetrics is the next-generation cyber quantification product. The product relies on automatically quantitative tools and high visualization to help our client understand their cyber score in a simple way. Cymetrics team considers UIUX is important, our goal is to simplify the cyber metrics through the best UIUX design. 

This UI Designer will collaborate with PM and Front-end developer on the UI of OneDegree's cyber product - Cymetrics and the required UI kit. At Cymetrics team, you will be fully responsible of the product design. Besides, you will have chance to communicate and learn from senior designers of other product lines of OneDegree. 

Know more about Cymetrics: https://cymetrics.io/zh-tw

Responsibilities

  • Ability to work independently, and collaborate with PM, and developers to create and design innovative, user-friendly platform
  • Able to think critically and strategically while translating them visually
  • Manage and contribute to design libraries and design systems
  • Lead design and oversee the development and delivery of effective user interfaces for client facing products
  • Collaborating with PM, designers and developers to create and design innovative, user-friendly platform
  • Able to articulate the design base on requirements to various teams

Requirements

  • Portfolio of UI design or related projects
  • 4+ years of experience working in interaction/visual design experience across multiple devices
  • Knowledge of Design Thinking flows and concept
  • Expert knowledge of responsive design and mobile UI
  • Familiarity with design and/or prototyping software, such as Sketch, Figma etc.
  • Ability to think independently, make decision and have good communication throughout
  • Ability to perform in a fast paced, high stress design process under minimal supervision
  • Outstanding written and verbal communication skills, and ability to present work to executives and large groups.

Interview Process:

  • Onsite interview: 1.5 hours, 1 hour meet with hiring managers + 0.5 hour meet with HR.
  • Final Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Head of Design

Location

Taipei, Taiwan

Responsibilities

  •  Lead a team of 9 UI/UX and marketing designers
  • Define design vision and strategy for all products. Align objectives with leaderships and cross functional team members
  • Establish team's cultural values and foster an open minded relationships while mentoring the team
  • Ensure all projects are delivered on time with the standard of the design team
  • Be the liaison between management and cross functional teams
  • Ability to solve problems and think critically in a speedy manner
  • Able to articulate design base on requirements with various teams
  • Be an advocate for design thinking and human-centric culture across company
  • Ability to jump in and design when things get hectic

Requirements

  • Portfolio of UI design or related projects
  • 10+ years of experience working in creative or startup environment • Knowledge of Design Thinking flows and concept
  • Expert knowledge of responsive design and mobile UI
  • Familiarity with design and/or prototyping software, such as Sketch, Figma etc.
  • Hands-on product design experience from discovery to launch; Some experience with Saas or insurance industry is preferred but not a must.
  • Be a good listener and lead by example. Challenge directly. Care personally.
  • Ability to think independently, make decision and have good communication throughout
  • Ability to perform in a fast paced, high stress design process while overseeing the design team
  • Outstanding written and verbal communication skills, and ability to present work to executives and large groups.
  • Clear communication in English and Mandarin

How to Apply

Please apply this position through Teamdoor.

Product
Product Manager

Location

Taipei, Taiwan / Hong Kong

Summary

We are looking for a passionate and competitive Product Manager who will be responsible for defining, developing and managing B2Cinsurtechproduct development and project delivery.

Responsibilities

  • Conduct marketing and competitor research to understand insurtech ecosystem, market, competition and user requirements in depth 
  • Manage product roadmap and backlog to prioritize product deliverables to ensure optimal utilization of resources on highest impact items 
  • Work with UX/UI designers to develop user stories, mockups and prototypes to communicate clearly the business context and product requirements with the fellow product managers, developers and business stakeholders 
  • Lead and facilitate scrum meetings and development process enhancements to ensure collective success in product and project delivery 
  • Daily interaction and collaborate with cross-functional stakeholders to manage expectations and drive product enhancement/development. 
  • Collaborate with designer and engineers to build and maintain detailed project plans throughout delivery lifecycle 
  • Contribute to nurturing a user-centric and product-lead company culture by evangelizing product vision and thinking with designers, engineers and stakeholders 
  • Participate actively in product learning, ideation and innovation sessions  

Requirements

  • Have 2+ years of digital B2B/B2C product management experience, experience in building B2C products is preferred 
  • Familiar with agile software development methodologies and tools (e.g. Jira) 
  • Able to work in extremely fast-paced product-led environment and adapt to changing priorities and demand 
  • Demonstrate analytical, problem-solving, and decision-making ability. 
  • Familiar with at least one of data analysis tools, such as Google Analytics, Amplitude, Mixpanel, Data Studio, etc. 
  • Candid and able to give hard feedbacks with empathy and respect 
  • Demonstrate curiosity and passion in learning about and adopting insurance technologies 
  • Detail-oriented self-learner who can work and research independently, and seek out challenging work and difficult feedback 
  • Fluent in English and Chinese (Cantonese or Mandarin) is preferred 

How to Apply

Please apply this position through Teamdoor.

Project Manager

Location

Taipei, Taiwan / Hong Kong

Summary

We are seeking a seasoned and competitive project manager who will be responsible for defining and monitoring insurance core system development and project delivery. At this role, you will work closely with product managers and software development team at core system and insurance products; hence, we expect you are experienced in software project management and perform well risk managements within the project execution.

Responsibilities

  • Determine and define project scope and objectives
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner
  • Develop and manage a detailed project schedule and work plan
  • Daily interaction and collaborate with cross-functional stakeholders to manage expectations and drive project plan
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Monitor progress and make adjustments as needed
  • Measure project performance to identify areas for improvement

Requirements

  • Bachelor's degree in computer science, business, or a related field
  • 3-5 years of project management and in related industry
  • Project Management Professional (PMP) certification preferred
  • Proven ability to solve problems creatively
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Experience seeing projects through the full life cycle
  • Excellent analytical skills
  • Strong interpersonal skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline

Interview Process:

  • 1st on-site interview: 2 hours, 1.5 hour meet with hiring managers and collaborating partners + 0.5 hour meet with HR.
  • 2nd on-site Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Teamdoor.

Product Manager, Cyber Product

Location

Taipei, Taiwan

Responsibilities

  • Manage product roadmap and backlog to prioritize product deliverables to ensure optimal utilization of resources on highest impact items. 
  • Conduct marketing and competitor research to understand cybersecurity ecosystem, market, competition and user requirements in depth. 
  • Work with UX/UI designers to develop user stories, mockups and prototypes to communicate clearly the business context with developers and business stakeholders. 
  • Lead and facilitate scrum meetings and development process enhancements to ensure collective success in product and project delivery. 
  • Daily interaction and collaborate with cross-functional stakeholders to manage expectations and drive product enhancement/development. 
  • Collaborate with designer and engineers to build and maintain detailed project plans throughout delivery lifecycle. 
  • Contribute to nurturing a user-centric and product-lead company culture by evangelizing product vision and thinking with designers, engineers and stakeholders. 
  • Participate actively in product learning, ideation and innovation sessions.

 

Requirements

  • Have 2+ years of cyber product management experience
  • Familiar with agile software development methodologies and tools (e.g. Jira)
  • Able to work in extremely fast-paced product-led environment and adapt to changing priorities and demands.
  • Demonstrate analytical, problem-solving, and decision-making ability.
  • Candid and able to give hard feedbacks with empathy and respect.
  • Detail-oriented self-learner who can work and research independently, and seek out challenging work and difficult feedback.
  • Fluent in English and Chinese is preferred

Plus

  • Knowing the problems that various security products and services addressed and their usage scenarios, e.g. WAF, EDR, SIEM, VA, PT. 
  • Knowing the intention and scope of the information security and privacy international standards and regulations, e.g. ISO27001, PCI DSS, GDPR, Cybersecurity Act, Personal Data Protection Act. 

How to Apply

Please apply this position through Teamdoor.

Senior Product Manager, B2C Product

Location

Taipei, Taiwan

Summary

We are looking for an experienced and competitive Sr.Product Manager who will be responsible for drive, developing and managing B2C/B2B insurtech product development and deliver insurance core system.

Responsibilities

  • Conduct marketing and competitor research to understand insurtech ecosystem, market, competition and user requirements in depth
  • Manage product roadmap and backlog to prioritize product deliverables to ensure optimal utilization of resources on highest impact items
  • Work with UX/UI designers to develop user stories, mockups and prototypes to communicate clearly the business context and product requirements with the fellow product managers, developers and business stakeholders
  • Lead and facilitate scrum meetings and development process enhancements to ensure collective success in product and project delivery
  • Daily interaction and collaborate with cross-functional stakeholders to manage expectations and drive product enhancement/development.
  • Collaborate with designer and engineers to build and maintain detailed project plans throughout delivery lifecycle
  • Contribute to nurturing a user-centric and product-lead company culture by evangelizing product vision and thinking with designers, engineers and stakeholders
  • Participate actively in product learning, ideation and innovation sessions 
  • Establishes product prioritization principles that inform consistent decision making
  • Effectively negotiates ambiguous situations and drives to rapid decisions

Requirements

  • 5+ years of experience in Product Management.
  • Highly independent and a self starter. growth mindset and embrace challenges, persist in the face of setbacks, learn from feedback, and are inspired by the success of others. 
  • Able to work in extremely fast-paced product-led environment and adapt to changing priorities and demand 
  • Candid and be able to give hard feedbacks with empathy and respect 
  • Demonstrate curiosity and passion in learning and adopting cyber security technologies 
  • Detail-oriented and self-learner who can work and research independently and seek out challenging work and difficult feedback 
  • Fluent in English and Mandarin is preferred 
  • Familiar with agile software development methodologies 
  • Owning and being accountable for a broad area of the product. 
  • You have a long track record of solving real problems for real people and delivering meaningful outcomes for the business. 
  • You’re a capable and empathetic leader with strong communication, interpersonal and team building skills. 
  • Ability to manage and mentor junior PM with some support.

How to Apply

Please apply this position through Teamdoor.

People
Senior HR Officer

Location

Hong Kong

Responsibilities

  • Manage end to end recruitment process while working closely with hiring managers to understand their hiring needs and hiring the right fit for the business.  
  • Support talent acquisition initiatives by providing strategic and operational guidance on offer structure, compensation design, and candidate management.  
  • Design and coordinate the implementation of compensation & benefit plans and systems. 
  • Provide expert advice and guidance to line manager in usage of the C&B motivate and retain staff by implementation compensation program that is innovative and competitive in the market.
  • Ability to manage and advice employees on all HR matters and act as their first level of contact point.  
  • Partner closely with Chief Executives and Taiwan Office in structuring and developing their respective teams to maximize performance and employee engagement.  
  • Organize and carry out general administrative tasks, HR vendor/payment processing and other adhoc tasks . 
  • Establish HR as a trusted business partner and ensure HR initiatives, programs, and policies are fully understood and implemented thoughtfully. 

Requirements

  • Bachelor’s Degree in Human Resources, Business Administration or other related fields.  
  • 3 - 5 years of hands-on working experiences related to Human Resources & Admin. Sound knowledge in recruitment will be a big bonus.   
  • Sound working knowledge of local employment legislation and HR best practices.  
  • Strong team player with the ability to work with diverse groups of people in a productive manner. 
  • Ability to offer solutions, provide advice and drive resolution on people related matters. 
  • Fluent in English and Mandarin is preferred.  

How to Apply

Please send your Resume to talents@onedegree.hk

Marketing
Marketing Executive

Location

Hong Kong

 

Summary

We are now looking for a full time creative person to join our marketing team. You will be responsible in doing creative copywriting, business writing and translations work for the company.

Responsibilities

  • Work closely with Content Manager and assist in formulating content strategy and guideline.
  • Develop both creative and business copies or provide translations to support marketing team across different channels.
  • Optimize website copy and landing pages to drive organic traffic and increase company’s search ranking using SEO best practices.
  • Ensure content consistency and perform regular content update VIA CMS and other publishing tools.
  • Keep up with the latest market trend and development and monitor content activities of competitors.
  • Support the teams in any other ad hoc duties assigned.

Requirements

  • Degree holder in Marketing, Communication, Journalism or related disciplines
  • At least 1-2 years of relevant working experience, fresh graduates are also welcomed
  • Experience of writing and editing both creative and business content to drive user growth and engagement
  • Excellent writing and verbal communication skills in Chinese, English writing will be a plus
  • Create, passionate and self-motivated

How to Apply

Please send your Resume to talents@onedegree.hk

Content Marketing Manager, B2B

Location

Taipei, Taiwan

 

About the role

We are seeking an experienced, dynamic Content Marketing Manager of IXT, the B2B insurance technology arm of OneDegree, for APAC region. If you are passionate about the power and possibilities that technology can unlock and are looking to deliver high impact solutions to transform the industry, come join us!

This position will be expected to lead and deliver a range of content initiatives that will drive engagement with clients and prospects, as well as promote brand awareness in APAC region.

What you’ll do

  • Own the content marketing strategy to grow IXT brand with a focus on developing compelling content to generate leads and drive conversion
  • Create a range of compelling content (case studies, press releases, interviews, report, white papers, blogs, webinar) that make us stand out from the competitors and position as an industry expert in the space
  • Seek opportunities for content development related to prospecting and client engagement, internally or externally
  • Work with internal teams (engineering/design/product) to distill subjects into strategic written content
  • Manage, oversee and execute the strategy of all social media
  • Repurpose content to suit different channels (website, blog, social media, email marketing) and ensure success
  • Track content performance metrics and use that data in content-planning cycles
  • Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and social promotion

Requirements

  • 4+ years of experience in a content manager, editorial or marketing position in a B2B context, preferably in technology
  • Proficiency with content management systems, production and publishing
  • Extraordinary organization skills and ability to work across concurrent workstreams
  • Attention to detail, commitment and desire to complete a consistently high standard of work
  • Ability to seamlessly work with remote teams, including internal and external partners
  • Self-motivated, looking for a challenge, and excited to make a significant impact

How to Apply

Please apply this position through Teamdoor.

Customer Care
Customer Care Associate

Location

Hong Kong

Summary

Join OneDegree Customer Care team and make difference to Insurance industry. This is an opportunity to become an early and critical member of a rapidly growing startup. We are looking for a Customer Care team member to support us in a fast-paced environment with being attentive to details and good problem-solving skill.

Responsibilities

  • This role is critical to our company’s mission, as you will be the main point of contact for our customers and provide world class customer service
  • Communicate with customers via social media, email, chat and phone
  • Provide accurate product/marketing/account information to customers to resolve their issues
  • Set up processes for assembling customers feedback and communicating this with our product team to improve OneDegree’s insurance experience
  • Help write educational content and FAQ sections
  • Build and scale a new team that owns the customer experience and works to exceed their expectations
  • Provide support to other teams, including claims, policy admin, account management and product development
  • Non-Selling and no cold/warm call required
  • 5-day week, Night and Holidays shift is required, flexible working hours and location

Requirements

  • Have working experience in customer support or customer-facing role
  • Experience in General insurance industry or passed IIQE paper 1 & 2 will be an advantage
  • Excellent communication skills, good command of both written and spoken Cantonese and English. Mandarin is an advantage.
  • Excellent written manners in both English and Chinese
  • PC literate and able to type fast in both English and Traditional Chinese
  • Well organized and good time management skills. Ability to streamline processes and prioritize issues, support multiple tasks and be responsive
  • Customer-focused. Understand client pain points, communicate their concerns internally, and influence our product
  • Remain calm in high-pressure situations. Positive attitude, patient with people and willing to learn - Self-starter and a good team player. Curious and interested in technology and new products
  • Bonus: more experienced candidates will be considered as Manager, Customer Care
  • High school certification or above, university degree preferred. Fresh graduates are also welcome

What can you expect from us?

  • Competitive salary and equity package in a fast-growing start-up
  • An entrepreneurial, international and highly motivated team with a flat hierarchy
  • Great working atmosphere in a supportive and fast-paced environment
  • A team that will constantly challenge you and help you reach your highest potential

How to Apply

Please send your Resume to talents@onedegree.hk

Customer Care Associate / Night Shift

Location

Hong Kong

Responsibilities

  • This role is critical to our company’s mission, as you will be the main point of contact for our customers and provide world class customer service
  • Communicate with customers via social media, email, chat and phone
  • Provide accurate product/marketing/account information to customers to resolve their issues
  • Set up processes for assembling customers feedback and communicating this with our product team to improve OneDegree’s insurance experience
  • Help write educational content and FAQ sections
  • Provide support to other teams, including claims, policy admin, account management and product development
  • Non-Selling and no cold/warm call required
  • 5-day week, Night and Holidays shift is required, flexible working hours and location
  • After having the on-the-job-training, you can work from home during night shifts.

Requirements

  • Have working experience in customer support or customer-facing role
  • Experience in General insurance industry or passed IIQE paper 1 & 2 will be an advantage
  • Excellent communication skills, good command of both written and spoken Cantonese and English. Mandarin is an advantage.
  • Excellent written manners in both English and Chinese
  • PC literate and able to type fast in both English and Traditional Chinese
  • Well organized and good time management skills. Ability to streamline processes and prioritize issues, support multiple tasks and be responsive
  • Customer-focused. Understand client pain points, communicate their concerns internally, and influence our product
  • Remain calm in high-pressure situations. Positive attitude, patient with people and willing to learn - Self-starter and a good team player. Curious and interested in technology and new products
  • Bonus: more experienced candidates will be considered as Manager, Customer Care
  • High school certification or above, university degree preferred. Fresh graduates are also welcome

What can you expect from us?

  • Competitive salary and equity package in a fast-growing start-up
  • An entrepreneurial, international and highly motivated team with a flat hierarchy
  • Great working atmosphere in a supportive and fast-paced environment
  • A team that will constantly challenge you and help you reach your highest potential

How to Apply

Please send your Resume to talents@onedegree.hk

Policy Administration Assistant

Location

Hong Kong

Responsibilities

  • Manage the day to day policy administrative activities. 
  • Handle and follow up inquiries from internal and external customer and outsourcing team regarding policy issuance, subscription payment status and change of particulars. 
  • Verify data from various daily and monthly reports to ensure data accuracy. 
  • Ensure all tasks are done within the turnaround time and following the policy administration procedures. 
  • Take minutes for the monthly Department meeting. 
  • Assist in ad hoc UATs and assignments. 
  • Build and scale a new team that owns the customer experience and works to exceed their expectations. 
  • Provide support to other teams, including claims, policy admin, account management and product development. 

Requirements

  • High school certification or above, university degree preferred. Fresh graduates are also welcome 
  • Experience in General insurance industry will be an advantage 
  • Excellent communication skills, good command of both written and spoken Cantonese and English. Mandarin is an advantage. 
  • PC literate and able to type in both English and Traditional Chinese 
  • Well organized, attention to details and good time management skills. Ability to streamline processes and prioritize issues, support multiple tasks and be responsive 
  • Remain calm in high-pressure situations. Positive attitude, patient with people and willing to learn - Self-starter and a good team player. Curious and interested in technology and new products 

How to Apply

Please send your Resume to talents@onedegree.hk

Claims
Senior Claims Assistant/ Claims Manager

Location

Hong Kong

Responsibilities

  • Handle claims enquiry and complaints
  • Data input for a new submission claim
  • Liaise with medical professionals and customers to conduct assessment and investigation
  • Contact customers to follow up outstanding issues
  • Support project and business initiatives as assigned by superior

Requirements

  • At least 1 years relevant working experience in Claims / insurance
  • Knowledge in medical insurance is advantage
  • Strong sense of responsibility with high level of integrity and trust
  • Customer-oriented, self-motivated, willing to learn, detail-minded
  • Good communicate and time management skills
  • Proficiency in MS office (Word, Excel), Chinese word processing is a must.
  • Excellent command of spoken and written in English and Chinese

How to Apply

Please send your Resume to talents@onedegree.hk

Intern
Virtual asset intern

Location

Hong Kong

Responsibilities

  • Perform research
  • Work with partners to develop virtual asset insurance capability, regarding
    a. review token structural design and programming
    b. review smart contract and network infrastructure
    c. evaluate on control measures and governance structure
    d. evaluate risk exposure, determine insurance coverage and develop risk management approach
    e. design insurance policy wordings

Requirements

  • Require in-depth knowledge on crypto-currency field. Full time opportunity can be offered depends on internship performance.
  • Excellent command of spoken and written in English and Chinese


How to Apply

Please send your Resume to talents@onedegree.hk

Don’t see an opening here that suits you? You are still welcome to send us your resume at talents@onedegree.hk and we can see if there are other opportunities where we could use your help!