Your privacy and maintaining the confidentiality of your personal information is important to OneDegree Hong Kong Limited ("OneDegree", "we", "our", "us"). This privacy policy ("Policy") and the Personal Information Collection Statement apply to all insurance products and services provided by us and sets out how we may collect, use, disclose and protect your personal information. This Policy is governed by and observes the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance").
As our daily operations require collection and processing of your data, we are committed to ensuring a high level of data protection and security to protect your personal data as protecting individual right and privacy is the foundation of trust in our business.
Below is a set of basic principles:
We have appointed a Data Protection Officer (“DPO”) to take up two key responsibilities:
You can find DPO’s contact details in section “Contact Details”.
There are a number of ways we may collect your personal data, either from you or a third party.
You may provide data to us through:
We may also collect your personal data from a third party that may include:
We may collect the following data about you:
In general, we may process your personal data for:
We may share or transfer it to our affiliate companies, a third party vendor, within or outside Hong Kong, to perform administrative, technical, hosting, marketing or other functions that help us manage the Website while providing service to you.
Except as noted above, we will not release your personal data to any other party without obtaining your consent, unless required to do so by government authorities or legal process or as otherwise permitted by law.
We will retain your personal data for a period necessary to attain the specified purposes.
We would like to keep you informed about products and services that we offer or may provide in the future. We may inform you by email or other electronic channels. We will only inform you of products and services that you may be interested in.
Before using your personal data for direct marketing, we must obtain your consent. You may give your consent to the use and provision of your personal data for direct marketing by opting in during the application process for any insurance products or services. You may also withdraw your consent later by informing us in writing an email stating the purpose to the email address in the section “Contact Details”.
To contact the Data Protection Officer for requests such as:
please send an email to dpo@onedegree.hk with purposes or questions clearly stated in the message, and the Data Protection Officer will reply as soon as possible.