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Frequently Asked Questions

Do I need to take my pet for a medical exam before purchasing a policy?
We don't require any medical examinations for enrollment! You just have to answer a few basic questions about your pet's health truthfully and accurately to the best of your ability.
Is there any limitation on who can enroll?
To be eligible for Pawfect Care, you and your furry one should meet the following requirements:
Which clinics are in your network?
Click here to see a full list of our network clinics. We're always looking to grow our vet network, so don't be discouraged if your preferred clinic isn't in the list!
Can I cancel my pet policy?
Yes. You can cancel your pet policy as long as no claims have been paid during the current policy period.
What payment methods can I use?
You can pay with a valid VISA, Master, or American Express credit card. We are working on expanding our payment options to better meet customers' needs.