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Billing & Payment
Frequently Asked Questions
Do I need to take my pet for a medical exam before purchasing a policy?
We don't require any medical examinations for enrollment! You just have to answer a few basic questions about your pet's health truthfully and accurately to the best of your ability.
Is there any limitation on who can enroll?
To be eligible for Pawfect Care, you and your furry one should meet the following requirements:
Which clinics are in your network?
to see a full list of our network clinics. We're always looking to grow our vet network, so don't be discouraged if your preferred clinic isn't in the list!
Can I cancel my policy?
Yes. You can cancel your policy as long as no claims have been paid during the current policy period.
What payment methods can I use?
You can pay with a valid VISA, Master, or American Express credit card. We are working on expanding our payment options to better meet customers' needs.
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