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Frequently Asked Questions

Do I need to take my pet for a medical exam before purchasing a policy?
We don't require any medical examinations for enrollment! You just have to answer a few basic questions about your pet's health truthfully and accurately to the best of your ability.
Any limitation for pets to enroll with Pawfect Care?
Cats and dogs from 13 weeks to 11 years old of any breed, whether being microchipped or not, are eligible to apply for a PawfectCare policy.
Which clinics are in your network?
Click here to see a full list of our network clinics. We're always looking to grow our vet network, so don't be discouraged if your preferred clinic isn't in the list!
Can I cancel my pet policy?
Yes. You can cancel your pet policy as long as no claims have been paid during the current policy period.
What payment methods do you accept?
OneDegree accepts payment with VISA, Master, and American Express credit cards. Apart from that, we also accept payment with Visa debit cards and Debit Mastercards.