



Home Appliances Warranty Insurance
We understand the high costs associated with repairing or replacing home appliances, which can reach up to HKD 9,500* per year. That's why we're here to help ease your financial burden. OneDegree Home Appliances Warranty Insurance covers repair costs for 14 major appliances!^ Enroll on or before 31 Dec 2023 to enjoy 30% off your first year's premium.





Appliances Repair Cost Estimator
With OneDegree Home Appliances Warranty Insurance, you can enjoy reimbursement of up to HKD 40,000 for those repair fees, all for an average premium as low as HKD 120 per month**. Say goodbye to the hassle when your appliances give up on you – we've got your back!























Paperless Claim Process
File your claim online with a completely paperless process. Please download the claim forms from the below links, and email the form, along with the required documents stated on the form, to us at claims@onedegree.hk.
Property/Home Appliances Warranty Insurance Claim Form: Download

5-day Claim Service Guarantee
We guarantee to process a claim within 5 working days upon receipt of all necessary application documents^^

Instant Claim Status Notification
Timely email updates on claim status allow you to know exactly where you are at throughout the process

How is the premium of Home Appliances Warranty Insurance calculated?
The premium of OneDegree’s Home Appliances Warranty Insurance is calculated based on the floor size of the insured property.
How do I file a Home Appliances Warranty Insurance claim?
Please download the claim forms from the below links, and email the form, along with the required documents stated on the form, to us at claims@onedegree.hk. Our claims team will contact you for additional information & supportive documents if needed. Please download the Claim form here: Download. Please submit your claim with the required documents within 30 days from the date of occurrence or discovery.
If the television I just bought breaks down, can OneDegree's Home Insurance provide coverage for this?
If you have added on “Home Appliances Warranty” coverage to your Home Policy, or purchase Home Appliances Warranty Insurance, we will reimburse the repair fee of the following listed Appliances which has been purchased for no longer than 5 years (by the time of claim submission): television (excluding the screen), air conditioner, refrigerator, washing machine, dryer, washer dryer combo, hood, hobs, oven, dehumidifier, air purifier, water heater, vacuum cleaner and water filtration system. This newly launched “Home Appliances Warranty” coverage is only applicable to those Home Policy enrolled on or after 31 Oct 2022. For those Home Policies purchased before this date, the coverage terms and conditions should be according to the issued policy wording as final.
P.S. This “Home Appliances Warranty” additional coverage must also fulfill the specific criteria/conditions indicated in the relevant sections. Please refer to the policy wording for a comprehensive reference.
Based on the repairing cost of 5 major appliances in a 700sq. ft household in OneDegree's internal research in 2023. The repairing cost is for reference only and may vary depending on the brand, type of appliance and repairing details.
Only TVs (excluding screens), air conditioners, refrigerators, washing machines, dryers, washer dryer combos, cooker hoods, stoves, ovens, dehumidifiers, air purifiers, water heaters, vacuum cleaners and water purifiers that have been purchased in Hong Kong for no longer than 60 months with a value between HKD3,000 and HKD30,000 are covered, subject to a receipt proof. The maximum claim is limited at HKD40,000 or the repair cost as on the reimbursement invoice of the concerned appliance (whichever is lower), excluding transportation and delivery costs.
Assuming that a unit with a saleable area of less than 400 square feet is insured, the annual premium for the first year is HKD 1,435, and the average monthly premium is HKD 120.
Only applicable to claims below HKD 2,000.
This promotion is valid from now until 31 December 2023("Promotion Period").
OneDegree’s system will automatically apply the 30% premium discount on Home Appliances Warranty Insurance(“Offer”) to applicable plans and payment mode and display it on the website.
The discounted premium will be rounded to the nearest whole number during quotation for display purposes. The actual premium payable will be shown at checkout and shall be the final amount.
Only the applicants who do not currently hold any effective Home Appliances Warranty Insurance and have not held any effective Home Appliances Warranty Insurance policy(ies) in the past 3 months from the date of application of the Home Appliances Warranty Insurance are eligible for this promotion.
The Offer is only applicable to premium for the first year of a policy.
For details of coverage, terms, conditions, and exclusions of Home Appliances Warranty Insurance, please refer to the policy wordings.
OneDegree may terminate this promotion without notice. All matters or disputes in relation to the promotion and the interpretation of terms and conditions shall be subject to the decision of OneDegree, which shall be final and binding.
In case of any discrepancy between the English and Chinese versions, the English version shall prevail.
