What do I need to provide for reporting a technical issue?
Last updated on: July 7, 2022
We understand you’re facing technical issues when trying to login your online account. To enable us detecting and tackling the problem efficiently, please share the following details with us for case investigation:
1. Screen capture of the full page showing error message
2. Device currently in use(desktop / mobile / laptop / tablet, etc)
3. Current Chrome Version
4. The Operating System of your device(Windows / macOS / iOS / Android / Linux, etc)