Policyholders can choose to bring their pets to any registered vet in Hong Kong. If they visit a clinic that is part of OneDegree's vet network, then the max reimbursement is 90% of eligible expenses. If they visit a non-network clinic, the reimbursement rate is up to 70%. We don't pay the clinics, so the quality of medical care and service shouldn't be affected by whether your vet is in our network or not.
