Hi, how can we help you?
isometric help

What are network clinics and non-network clinics?

Policyholders can choose to bring their pets to any registered vet in Hong Kong. If they visit a clinic that is part of OneDegree's vet network, then the max reimbursement is 90% of eligible expenses. If they visit a non-network clinic, the reimbursement rate is up to 70%. We don't pay the clinics, so the quality of medical care and service shouldn't be affected by whether your vet is in our network or not.
Still can't find what you're looking for?
You may contact us via the live chat button at the bottom right corner or click here.