How do you determine that a loss was caused by a pet? If the pet responsible isn't mine, can I still make a claim under the Protection for Damages by Pet?

Q: How do you determine that a loss was caused by a pet? If the pet responsible isn't mine, can I still make a claim under the Protection for Damages by Pet?

<p>The optional rider only covers damage directly caused by &quot;Your Pet,&quot; defined as a dog or cat registered under your Policy, with a microchip number or proof of identity, that resides with you at the insured address. When customers submit a claim, they are required to provide proof of their relationship with the pet and to confirm that the pet resides at the insured address. Otherwise, the relevant damage will not be covered under this benefit. We will assess the cause of loss based on the supporting documents you submit, such as repair invoices and photos.</p>

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Accepted Answer

The optional rider only covers damage directly caused by "Your Pet," defined as a dog or cat registered under your Policy, with a microchip number or proof of identity, that resides with you at the insured address. When customers submit a claim, they are required to provide proof of their relationship with the pet and to confirm that the pet resides at the insured address. Otherwise, the relevant damage will not be covered under this benefit. We will assess the cause of loss based on the supporting documents you submit, such as repair invoices and photos.