

Hi, how can we help you?


How do I make a pet insurance claim?
Last updated on: October 14, 2025
You can start filing the pet insurance claim by:
1. Log in to your account: Login | OneDegree
2. Choose the related policy under “Your Policies.”
3. Click "File a Claim" to start making a claim
To avoid claim denial due to delays, claims must be submitted within 30 days of the consultation or discharge date.
For information on the required documents for claims, please see: Do I need to prepare and submit any documents for pet insurance claim filing?
Related Questions
Still can't find what you're looking for?
You may contact us via the at the bottom right corner or click here.
Products
Learn More
Pawbook
Enterprise
Shortcuts

© 2025 OneDegree Hong Kong Limited. All rights reserved.


