Hi, how can we help you?
How do I check my claim status?
You can check your claim status at any time on your OneDegree account by visiting “Claim Center” under your pet's policy. We clearly show you the stage your claim is at so you’re always in the loop.
Can I appeal if my claim is rejected?
Still can't find what you're looking for?
You may contact us via the live chat button at the bottom right corner or
Billing & Payment
File a Claim
© 2021 OneDegree Hong Kong Limited