Will my premium increase when I renew my pet’s policy?

It's possible that the premium may be adjusted when it's time to renew your policy. We will notify you in advance if there will be any changes and the reason for them. Factors we consider for pricing adjustments include:

- Collective claim experience in the preceding years by Hong Kong pet owners

- Your pet’s age at renewal

- Price inflation of vet treatments

We can assure you that we don't base premium adjustments on a policyholder's individual claim history.