Do you cover treatment for cancer?

We don't cover chemotherapy or immunotherapy under reimbursement benefits, but we do provide a HKD 10,000 lump sum Cancer Cash payment* under our Essential, Plus, Ultra, and Prestige plan if your pet is unfortunately diagnosed with  cancer. You're free to spend this amount on whatever you think is best for your furry one, including chemo, herbal medicine, rehabilitation, or special diets. This benefit can only be claimed once during a pet's lifetime. In addition to the cancer cash benefit, you can still claim the expenses for surgery, hospitalization, and other items that are covered in your plan*.

On top of that, our  Prestige Plan additionally covers the costs of Magnetic Resonance Imaging (MRI) and Computed Tomography (CT)* as well.

For pets enrolled in the Pet CEO Plan® before they turn 5 years old, cancer and other chronic illnesses are covered as long as their policies are effective. (If your pet develops symptoms associated with a chronic illness before the end of the waiting period*, the chronic illness will be considered a pre-existing condition and will not be covered.)

Pets enrolling at age 5 or older will only have cancer and chronic illnesses coverage for the first year the illness occurs. 

* Starting from the Policy Start Date, there is a 180-day waiting period for cancer (malignant), MRI and CT coverage under the Prestige Plan, and the Critical Illness Cash Benefit (if selected). All other medical conditions are subject to a 28-day waiting period.