Skin Repair & Balm Care

Formulated to relieve discomfort caused by dryness, itching, and seasonal changes. With a lightweight, non-greasy texture, it is suitable for daily care and targeted application, helping pets stay comfortable and refreshed.

<p>Formulated to relieve discomfort caused by dryness, itching, and seasonal changes. With a lightweight, non-greasy texture, it is suitable for daily care and targeted application, helping pets stay comfortable and refreshed.<br></p>

Hi-Q Pets SkinCare Gel

Member Discount

Policyholder Exclusive Price

Use it for your pet's Cracked Pads, dry skin, damaged skinLICK-SAFE, NO TOXIC FORMULA3 Key Moisturizing Nutrients: Ceramide, Hyaluronic Acid, CollagenNatural Calming Ingredients: Centella Asiatica Extract - Soothes and stabilizes sensitive skinHigh Concentration Formula: Forms a moisture barrier to protect the skin from external irritants and bacteriaFast Absorption: Quickly absorbed with a refreshing, non-greasy finishCeramidog cream is UnscentedAll Ingreditents with EWG GREEN Grade Suitable for DOGs and CATsMADE IN KOREA Validity period: 36 months from the factory date on the packaging box Customer please read carefully the below shipping arrangement before purchase: Customers must allow OneDegree to provide their contact information to the merchants for arranging the delivery service via the third-party logistics company. Please visit https://www.onedegree.hk/en-us/privacy-policy for more details about the policy of OneDegree Personal Information Collection Statement. Products shall be delivered to the customer’s provided shipping address by Homesik Company Limited. ("Merchant"). Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). Delivery service is not applicable to outlying islands (certain areas of Tung Chung are excluded) and remote areas. Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 2-3 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances. If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible. All products are Genuine goods. Due to hygiene reasons, no warranty is provided for these products. Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact Homesik Company Limited customer service (Whatsapp) 6282 7200 (Office hours: Monday to Friday, 10:30am – 7pm, closed on Saturdays, Sundays, and public holidays). In case of any disputes, Homesik Company Limited reserves the right to make the final decision.

<p>Use it for your pet's Cracked Pads, dry skin, damaged skin<br>LICK-SAFE, NO TOXIC FORMULA<br><br>3 Key Moisturizing Nutrients: Ceramide, Hyaluronic Acid, Collagen<br data-mce-fragment="1">Natural Calming Ingredients: Centella Asiatica Extract - Soothes and stabilizes sensitive skin<br data-mce-fragment="1">High Concentration Formula: Forms a moisture barrier to protect the skin from external irritants and bacteria<br data-mce-fragment="1">Fast Absorption: Quickly absorbed with a refreshing, non-greasy finish<br><br>Ceramidog cream is Unscented<br>All Ingreditents with EWG GREEN Grade<br></p>
<p>Suitable for DOGs and CATs<br>MADE IN KOREA&nbsp;<br>Validity period: 36 months from the factory date on the packaging box</p>
<p><strong>Customer please read carefully the below shipping arrangement before purchase:</strong></p>
<ul>
<li>Customers must allow OneDegree to provide their contact information to the merchants for arranging the delivery service via the third-party logistics company. Please visit <a title="https://www.onedegree.hk/en-us/privacy-policy" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.onedegree.hk/en-us/privacy-policy" id="menur11rh" aria-label="Link https://www.onedegree.hk/en-us/privacy-policy" target="_blank">https://www.onedegree.hk/en-us/privacy-policy</a> for more details about the policy of OneDegree Personal Information Collection Statement.</li>
<li>Products shall be delivered to the customer’s provided shipping address by Homesik Company Limited. ("Merchant").</li>
<li>Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). Delivery service is not applicable to outlying islands (certain areas of Tung Chung are excluded) and remote areas.</li>
<li>Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 2-3 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances.</li>
<li>If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible.</li>
<li>All products are Genuine goods. Due to hygiene reasons, no warranty is provided for these products.</li>
<li>Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact Homesik Company Limited customer service (Whatsapp) 6282 7200 (Office hours: Monday to Friday, 10:30am – 7pm, closed on Saturdays, Sundays, and public holidays).</li>
<li>In case of any disputes, &nbsp;Homesik Company Limited reserves the right to make the final decision.</li>
</ul>
<p>&nbsp;</p>

shopify_products/ceramidog_main-mark_1.jpg

Junglemonster Ceramidog Moisturizing Cream for Sensitive Skin 50g

會員價

保險客戶專享價

Natural Moisturizing Ingredients: Ceramide NP, shea butter and camellia seed oilFragrance-FreePerfect for paws and noses needing extra careUse it for your pet's cracked pads, dry skin, damaged skinLICK-SAFE, NO TOXIC FORMULAAll Ingreditents with EWG GREEN Grade Suitable for DOGs and CATsMADE IN KOREAExpiry Date: 36 months from the manufacture date Customer please read carefully the below shipping arrangement before purchase: Customers must allow OneDegree to provide their contact information to the merchants for arranging the delivery service via the third-party logistics company. Please visit https://www.onedegree.hk/en-us/privacy-policy for more details about the policy of OneDegree Personal Information Collection Statement. Products shall be delivered to the customer’s provided shipping address by Homesik Company Limited. ("Merchant"). Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). Delivery service is not applicable to outlying islands (certain areas of Tung Chung are excluded) and remote areas. Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 2-3 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances. If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible. All products are Genuine goods. Due to hygiene reasons, no warranty is provided for these products. Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact Homesik Company Limited customer service (Whatsapp) 6282 7200 (Office hours: Monday to Friday, 10:30am – 7pm, closed on Saturdays, Sundays, and public holidays). In case of any disputes, Homesik Company Limited reserves the right to make the final decision.

<p>Natural Moisturizing Ingredients: <br>Ceramide NP, shea butter and camellia seed oil<br>Fragrance-Free<br>Perfect for paws and noses needing extra care<br>Use it for your pet's cracked pads, dry skin, damaged skin<br>LICK-SAFE, NO TOXIC FORMULA<br><br>All Ingreditents with EWG GREEN Grade</p>
<p>Suitable for DOGs and CATs<br><em>MADE IN KOREA</em><br>Expiry Date: 36 months from the manufacture date</p>
<p><strong>Customer please read carefully the below shipping arrangement before purchase:</strong></p>
<ul>
<li>Customers must allow OneDegree to provide their contact information to the merchants for arranging the delivery service via the third-party logistics company. Please visit <a title="https://www.onedegree.hk/en-us/privacy-policy" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.onedegree.hk/en-us/privacy-policy" id="menur1hsa" aria-label="Link https://www.onedegree.hk/en-us/privacy-policy" target="_blank">https://www.onedegree.hk/en-us/privacy-policy</a> for more details about the policy of OneDegree Personal Information Collection Statement.</li>
<li>Products shall be delivered to the customer’s provided shipping address by Homesik Company Limited. ("Merchant").</li>
<li>Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). Delivery service is not applicable to outlying islands (certain areas of Tung Chung are excluded) and remote areas.</li>
<li>Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 2-3 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances.</li>
<li>If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible.</li>
<li>All products are Genuine goods. Due to hygiene reasons, no warranty is provided for these products.</li>
<li>Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact Homesik Company Limited customer service (Whatsapp) 6282 7200 (Office hours: Monday to Friday, 10:30am – 7pm, closed on Saturdays, Sundays, and public holidays).</li>
<li>In case of any disputes, Homesik Company Limited reserves the right to make the final decision.</li>
</ul>
<p>&nbsp;</p>

Junglemonster Ceramidog Ultra-Soothing Balm for Pet (40g)

🇯🇵 Fast Delivery from Japan ✈️ | Made in Japan ✨ Helps Prevent Dryness & CrackingDaily care keeps paw pads soft, smooth and moisturised, helping to prevent dryness, cracking and associated discomfort while maintaining healthy paw pads. ✨ Patented Natural Moisturising FormulaEnriched with skin-soothing Iktasol and deeply moisturising Murumuru Butter. The soft, easy-to-apply texture gently coats and nourishes delicate paw pads. ✨ Human Cosmetic-Grade FormulaJointly developed by a pet product company with 40 years of experience and a professional cosmetics company. Made with a natural, additive-free formula, suitable for daily use on dogs and cats, including those with sensitive skin. ✨ Anti-Slip & Joint CareWell-moisturised paw pads can regain their natural elasticity and grip, helping to prevent slipping on indoor floors, reduce the risk of falls and ease the strain on legs and joints. ✨ Hygienic Tube DesignThe convenient soft tube allows you to squeeze out just the amount you need, minimising contact with the product and keeping it more hygienic. Compact and lightweight, it is perfect for walks and travel.

<p data-start="431" data-end="483" class="PDq2pG_selectionAnchorContainer"><strong data-start="431" data-end="483">🇯🇵 Fast Delivery from Japan ✈️ | Made in Japan</strong><span aria-hidden="true" class="PDq2pG_selectionAnchor"></span></p>
<p data-start="485" data-end="680">✨ <strong data-start="487" data-end="523">Helps Prevent Dryness &amp; Cracking</strong><br data-start="523" data-end="526">Daily care keeps paw pads soft, smooth and moisturised, helping to prevent dryness, cracking and associated discomfort while maintaining healthy paw pads.</p>
<p data-start="682" data-end="890">✨ <strong data-start="684" data-end="725">Patented Natural Moisturising Formula</strong><br data-start="725" data-end="728">Enriched with skin-soothing <strong data-start="756" data-end="767">Iktasol</strong> and deeply moisturising <strong data-start="792" data-end="811">Murumuru Butter</strong>. The soft, easy-to-apply texture gently coats and nourishes delicate paw pads.</p>
<p data-start="892" data-end="1159">✨ <strong data-start="894" data-end="926">Human Cosmetic-Grade Formula</strong><br data-start="926" data-end="929">Jointly developed by a pet product company with 40 years of experience and a professional cosmetics company. Made with a natural, additive-free formula, suitable for daily use on dogs and cats, including those with sensitive skin.</p>
<p data-start="1161" data-end="1374">✨ <strong data-start="1163" data-end="1189">Anti-Slip &amp; Joint Care</strong><br data-start="1189" data-end="1192">Well-moisturised paw pads can regain their natural elasticity and grip, helping to prevent slipping on indoor floors, reduce the risk of falls and ease the strain on legs and joints.</p>
<p data-start="1376" data-end="1608" data-is-last-node="" data-is-only-node="">✨ <strong data-start="1378" data-end="1402">Hygienic Tube Design</strong><br data-start="1402" data-end="1405">The convenient soft tube allows you to squeeze out just the amount you need, minimising contact with the product and keeping it more hygienic. Compact and lightweight, it is perfect for walks and travel.</p>

Kiyora Nadeshiko 天然保濕護肉球霜 (30ml)

Deeply moisturize your dogs' skin and coat with 'Silky'. Like the name, this easy to use mist will aid in ensuring a pain-free combing session and keep coats shiny and smooth. Product features: 1. Specialized formula includes fermented water from nature, in stead of purified water. 2. Ensures a healthy and shiny coat, removing static electricity. 3. Reduces stress during combing by detangling. Very effective for dry skin and helps exfoliate and soothe skin. 4. Certified USDA organic and contains all natural ingredients and essential oils. Customer please read carefully the below shipping arrangement before purchase Products shall be delivered to the customer’s provided shipping address by ETTA International Limited ("Merchant") via using a third-party logistics company. Please visit https://www.onedegree.hk/en-us/privacy-policy for more details about the policy of OneDegree Personal Information Collection Statement. Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). An additional fee of HK$20 will apply for every floor if delivery requires going upstairs. Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 14 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances. If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible. Merchant offers a 12-month self-carry warranty service for non-human damage, starting from the issue date of "OneDegree Pet Mart Order Confirmation Notice". The warranty period will not be extended or renewed for any repaired or replaced parts or products. Customers must present the "OneDegree Pet Mart Order Confirmation Notice" issued by OneDegree via email as the proof of purchase to enjoy warranty service. If the customer fails to provide this or if the information is incomplete, Merchant will refuse to provide maintenance services. For any inquiries regarding product maintenance, please call ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm). Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm). In case of any disputes, ETTA International Limited reserves the right to make the final decision.

<div>Deeply moisturize your dogs' skin and coat with 'Silky'. Like the name, this easy to use mist will aid in ensuring a pain-free combing session and keep coats shiny and smooth.&nbsp;</div>
<div>&nbsp;</div>
<div><strong>Product features:</strong></div>
<div>1. Specialized formula includes fermented water from nature, in stead of purified water.</div>
<div>2. Ensures a healthy and shiny coat, removing static electricity.</div>
<div>3. Reduces stress during combing by detangling. Very effective for dry skin and helps exfoliate and soothe skin.</div>
<div>4. Certified USDA organic and contains all natural ingredients and essential oils.<br><br>
<p data-mce-fragment="1"><strong data-mce-fragment="1">Customer please read carefully the below shipping arrangement before purchase</strong><br data-mce-fragment="1"></p>
<ul data-mce-fragment="1">
<li data-mce-fragment="1"><span data-mce-fragment="1">Products shall be delivered to the customer’s provided shipping address by ETTA International Limited ("Merchant") via using a third-party logistics company. Please visit&nbsp;</span><a href="https://www.onedegree.hk/en-us/store/product/url" data-mce-fragment="1" data-mce-href="https://www.onedegree.hk/en-us/store/product/url">https://www.onedegree.hk/en-us/privacy-policy</a><span data-mce-fragment="1">&nbsp;for more details about the policy of OneDegree Personal Information Collection Statement.</span></li>
<li data-mce-fragment="1">Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). An additional fee of HK$20 will apply for every floor if delivery requires going upstairs.</li>
<li data-mce-fragment="1">Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 14 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances.</li>
<li data-mce-fragment="1">If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible.</li>
<li data-mce-fragment="1">Merchant offers a 12-month self-carry warranty service for non-human damage, starting from the issue date of "OneDegree Pet Mart Order Confirmation Notice". The warranty period will not be extended or renewed for any repaired or replaced parts or products. Customers must present the "OneDegree Pet Mart Order Confirmation Notice" issued by OneDegree via email as the proof of purchase to enjoy warranty service. If the customer fails to provide this or if the information is incomplete, Merchant will refuse to provide maintenance services. For any inquiries regarding product maintenance, please call ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm).</li>
<li data-mce-fragment="1">Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm).</li>
<li data-mce-fragment="1">In case of any disputes, ETTA International Limited reserves the right to make the final decision.</li>
</ul>
<br></div>

Ricorso Silky Skin & Coat Mist

Provides Soothing and Moisturizing Care for Dry Pet Skin. Product features: 1. Quickly absorbed to provide immediate moisturization for dry pet skin. 2. Provides soothing effects to areas of the body where red rashes have occurred. 3. Removes dead skin caused by dryness on the skin of your pet. 4. Safe for pets even if licked. 5. Contains over 100 times more Madecassoside than regular moisturizing products. 6. No sticky residue left after use and Provides significant relief from itching. Customer please read carefully the below shipping arrangement before purchase Products shall be delivered to the customer’s provided shipping address by ETTA International Limited ("Merchant") via using a third-party logistics company. Please visit https://www.onedegree.hk/en-us/privacy-policy for more details about the policy of OneDegree Personal Information Collection Statement. Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). An additional fee of HK$20 will apply for every floor if delivery requires going upstairs. Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 14 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances. If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible. Merchant offers a 12-month self-carry warranty service for non-human damage, starting from the issue date of "OneDegree Pet Mart Order Confirmation Notice". The warranty period will not be extended or renewed for any repaired or replaced parts or products. Customers must present the "OneDegree Pet Mart Order Confirmation Notice" issued by OneDegree via email as the proof of purchase to enjoy warranty service. If the customer fails to provide this or if the information is incomplete, Merchant will refuse to provide maintenance services. For any inquiries regarding product maintenance, please call ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm). Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm). In case of any disputes, ETTA International Limited reserves the right to make the final decision.

<div>Provides Soothing and Moisturizing Care for Dry Pet Skin.</div>
<div>&nbsp;</div>
<div><strong>Product features:</strong></div>
<div>1. Quickly absorbed to provide immediate moisturization for dry pet skin.</div>
<div>2. Provides soothing effects to areas of the body where red rashes have occurred.</div>
<div>3. Removes dead skin caused by dryness on the skin of your pet.</div>
<div>4. Safe for pets even if licked.</div>
<div>5. Contains over 100 times more Madecassoside than regular moisturizing products.</div>
<div>6. No sticky residue left after use and Provides significant relief from itching.<br><br>
<p data-mce-fragment="1"><strong data-mce-fragment="1">Customer please read carefully the below shipping arrangement before purchase</strong><br data-mce-fragment="1"></p>
<ul data-mce-fragment="1">
<li data-mce-fragment="1"><span data-mce-fragment="1">Products shall be delivered to the customer’s provided shipping address by ETTA International Limited ("Merchant") via using a third-party logistics company. Please visit&nbsp;</span><a href="https://www.onedegree.hk/en-us/store/product/url" data-mce-fragment="1" data-mce-href="https://www.onedegree.hk/en-us/store/product/url">https://www.onedegree.hk/en-us/privacy-policy</a><span data-mce-fragment="1">&nbsp;for more details about the policy of OneDegree Personal Information Collection Statement.</span></li>
<li data-mce-fragment="1">Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). An additional fee of HK$20 will apply for every floor if delivery requires going upstairs.</li>
<li data-mce-fragment="1">Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 14 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances.</li>
<li data-mce-fragment="1">If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible.</li>
<li data-mce-fragment="1">Merchant offers a 12-month self-carry warranty service for non-human damage, starting from the issue date of "OneDegree Pet Mart Order Confirmation Notice". The warranty period will not be extended or renewed for any repaired or replaced parts or products. Customers must present the "OneDegree Pet Mart Order Confirmation Notice" issued by OneDegree via email as the proof of purchase to enjoy warranty service. If the customer fails to provide this or if the information is incomplete, Merchant will refuse to provide maintenance services. For any inquiries regarding product maintenance, please call ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm).</li>
<li data-mce-fragment="1">Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm).</li>
<li data-mce-fragment="1">In case of any disputes, ETTA International Limited reserves the right to make the final decision.</li>
</ul>
<br></div>