加入 OneDegree

Location

Taipei, Taiwan

Job Overview 

SRE in OneDegree is a global team, our mission is to be a business enabler to accelerate the time to release and provide our customers with a reliable and secure digital journey. We are looking for a passionate, experienced and motivated Site Reliability Engineer who has technical depth and strong interpersonal skills to lead, build, and run fault-tolerant and distributed systems to support our business.

This position will have the opportunity to be involved in the following businesses:

1. IXT, a B2B insurance core system solution for APAC insurance markets.
2. OneDegree HK, a B2C/B2B digital insurance platform for HK markets
3. Cymetrics, a B2B cybersecurity platform for APAC small-and-medium enterprise markets.
   
   Know more about SRE team in OneDegree👉
   https://medium.com/onedegree-tech-blog/onedegree-sre-%E5%9C%98%E9%9A%8A%E5%A4%A7%E6%8F%AD%E7%A7%98-385548018fb8

Responsibilities 

• Implement and continuously improve the system’s reliability, availability, scalability, performance, and security through building the monitoring metrics and alerting on cloud platforms such as Azure, AWS, and GCP.
• Collaborate with the engineering team to build the CI/CD pipeline and the environment. Facilitate the release process by automation.
• Collaborate with the engineering team for troubleshooting, diagnosing, and issue-fixing.
• Define and track metrics to monitor and improve reliability.

Requirements 

• Advanced knowledge in monitoring solutions (ex. Azure Monitor, ELK), alerting, auto-log interpretation, and ticketing system management.
• Strong knowledge and experience in cloud technologies (ex. Azure, AWS).
• Strong knowledge of network topics, especially the security aspect.
• Experience in implementing CI/CD (ex. Gitlab CI).
• Experience with automation platforms like pa and Terraform.
• Experience with containers ex. Docker, Kubernetes.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.

Interview Process

• Phone interview
• 1st Interview: 2 hours, meet with hiring team + HR
• 2nd Interview: 1 hour, meet with Taiwan Director.

How to Apply

Please apply this position through Greenhouse

Location

Taipei, Taiwan

Job Overview 

Cymetrics 是金融保險新創公司 OneDegree 的資安團隊，除了維護 OneDegree 的資安以外，也有自己的產品，目前正在開發新一代的資安 SaaS 平台，將不同層級的服務結合，打造一站式的資安服務體驗。除了自有產品以外，同時提供弱點掃描以及滲透測試等資安服務，協助客戶發現與改進資安相關問題。

Know more about Cymetrics: https://cymetrics.io/zh-tw/

Responsibilities 

• 規劃以及執行滲透測試，協助客戶發現漏洞並進行改善。
• 開發自動化資安工具，自動檢測網站/系統相關弱點。
• 研究網站或開源專案漏洞，將研究結果寫成文章發佈。
• 與內部的其他團隊合作，共同研究區塊鏈、CeFi 以及 DeFi 等相關領域的資安議題與風險評估。

身為 Cymetrics 的資安工程師，您會參與自有資安工具之開發，加強資安平台的功能，也會跟著其他團隊成員一起做滲透測試以及開源專案研究，並將研究結果發表成文章。

除此之外，也會與其他團隊合作，共同研究區塊鏈或是加密貨幣相關領域。

Requirements 

• 三年以上資安工程師或資安研究員工作經驗。
• 熟悉滲透測試流程並具有三年以上執行滲透測試之經驗或同等經歷。
• 熟悉 OWASP top 10 與其他網頁相關漏洞，並熟知原理。
• 流利的中英文能力。

Plus 

• 對區塊鏈相關的資安技術有興趣
• 有打過 bug bounty 或是參加過 CTF 的經驗
• 有寫過資安相關之技術文章（漏洞研究、CTF writeup 等等）
• 有資安相關證照，例如 CEH、OSCP 或是 GWAPT 等等
  

Interview Process

• Phone interview
• 1st Interview: 2.5小時， 2 小時技術面試＋0.5 小時團隊適性面試。 
• 2nd Interview: 1小時，與營運總監會面。 

How to Apply

Please apply this position through Greenhouse

Location

Taipei, Taiwan

Summary

OneDegree is seeking a Senior Data Engineer to help us build the future of online insurance. You will be helping to take our data engineering to the next level and build a team around you. We love data technology and are looking for people who share our passion. We are committed to investing in people and tools. You must want to work in a fast-moving, agile environment and with cutting-edge technologies at scale. We are seeking people with a good understanding of today's technologies and data engineering practices who are seeking a position to realize their full potential. We are at a stage in our data engineering where it is ready to be taken to the next level. This is an exciting opportunity for someone who is interested in defining a data platform from the ground up.

OneDegree Landing page: https://www.onedegree.hk/en-us   

Responsibilities 

• Owning and developing a data engineering platform to serve our business.
• Being a key driver in making us the best data-driven insurance business in Asia.
• Providing technical leadership and expertise to mentor other developers.
• Collaborating with our Marketing, Finance and other Business Teams to provide them the data they need.
• Collaborating with the Product Team to make our product the best it can be through data.
• Providing the platform the entire business uses for data reporting and analytics.
• Working with various data sources such Google Analytics, Relational Databases and NoSQL databases.
• Designing a tagging strategy and data directory to collect the data the business needs.
• Designing and managing our data strategy end-to-end from data definitions to sources to ETL to platforms for data consumption.
• Automate data processing and data consumption tasks such as CRM programs for marketing.
• Designing and executing on the technical architecture of our data platform.
• Ensuring our data systems are scalable, highly available, reliable and cost effective.
• Implementing Data Engineering best practices to ensure speed and quality of delivery.
• Supervising and writing efficient and reliable code. Leading by example.
• Reviewing data retention policy and keep maintenance of the data accordingly.
• Leading development of technical documentation 
• Staying up to date with the latest data technologies and architecture. Researching new technologies which will help to drive our business

Requirements 

• 5+ years of data engineering experience with 2+ years of data platform architecture experience.  
• Experience with modern data technologies such as data lakes, data pipelines, ETL platforms, data warehouses and data analysis tools. 
• A deep understanding of today's data engineering technologies, system architecture and best practices. 
• Experience leading technical teams. 
• Strong expertise in data platform design and development 
• Expertise in relational and NoSQL database systems. As well as 3rd party data sources such as Google Analytics. 
• Someone who loves to learn, and is passionate about helping others.  
• Excellent communications skills. 
• Results-oriented, adaptable and comfortable dealing with ambiguity. 
• Collaborative, team-oriented, and ready to mentor others.  
• Ability to work in a fast-paced environment. 
• Self-motivated, good interpersonal skills, good team spirit, and a responsible attitude. 

*Candidate with more experience will be considered as Lead Data Engineering.

How to Apply

Please apply this position through Greenhouse

Location

Hong Kong

Summary

We are looking for a Lead Data Engineer to help us build the future of online insurance. You will be helping to take our data engineering to the next level and build a team around you. We love data technology and are looking for people who share our passion. We are committed to investing in people and tools. You must want to work in a fast-moving, agile environment and with cutting-edge technologies at scale. We are seeking people with a good understanding of today's technologies and data engineering practices who are seeking a position to realize their full potential. We are at a stage in our data engineering where it is ready to be taken to the next level. This is an exciting opportunity for someone who is interested in defining a data platform from the ground up.

What you will be doing:

• Own and develop a data engineering platform to serve our business.
• Be a key driver in making us the best data-driven insurance business in Asia.
• Managing a small team of Data Engineers.
• Mentoring and developing people. Working to get the best from your team.
• Providing technical leadership and expertise.
• Collaborating with our Marketing, Finance and other Business Teams to provide them the data they need.
• Collaborating with the Product Team to make our product the best it can be through data.
• Provide the platform the entire business uses for data reporting and analytics.
• Work with various data sources such Google Analytics, Relational Databases and NoSQL databases.
• Design a tagging strategy and data directory to collect the data the business needs.
• Designing and managing our data strategy end-to-end from data definitions to sources to ETL to platforms for data consumption.
• Automate data processing and data consumption tasks such as CRM programs for marketing.
• Designing and executing on the technical architecture of our data platform.
• Ensuring our data systems are scalable, highly available, reliable and cost effective.
• Implementing Data Engineering best practices to ensure speed and quality of delivery.
• Supervising and writing efficient and reliable code. Leading by example.
• Review data retention policy and keep maintenance of the data accordingly.
• Leading development of technical documentation 
• Staying up to date with the latest data technologies and architecture. Researching new technologies which will help to drive our business

What we are looking for:

• 8+ years of data engineering experience with 3+ years of data platform architecture experience.
• Experience with modern data technologies such as data lakes, data pipelines, ETL platforms, data warehouses and data analysis tools.
• A deep understanding of today's data engineering technologies, system architecture and best practices.
• Experience leading technical teams.
• Strong expertise in data platform design and development
• Expertise in relational and NoSQL database systems. As well as 3rd party data sources such as Google Analytics.
• Someone who loves to learn, and is passionate about helping others. 
• Excellent communications skills.
• Results-oriented, adaptable and comfortable dealing with ambiguity.
• Collaborative, team-oriented, and ready to mentor others. 
• Ability to work in a fast-paced environment.
• Self-motivated, good interpersonal skills, good team spirit, and a responsible attitude.

*Candidate with more experience will be considered as Head of Data Engineering.

More about us:

• Fast-growing insurtech startup in Hong Kong
• Young and energetic team
• Flat organization structure
• Opportunities to grow and shine!

We value our employee - let’s check out what we offer

To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter. 
 
We would like to be an ‘EMPLOYER OF CHOICE’!

How to Apply

Please apply this position through Greenhouse.

Location

Taipei, Taiwan

Summary

OneDegree is a new generation of InsurTech that reimagines the industry with design and digital innovation. Our mission is to set new standards for insurance that put customers first.  

We are among the first batch of virtual insurers authorized by the Hong Kong Insurance Authority to provide insurance products purely through online channels. We pride ourselves on providing breakthrough innovations in products and services via our digital platform. We are currently offering Pet, Fire, Critical Illness and Home Insurance and expected to provide wider coverage to the general public in the coming year. 

If you are detail-minded and solution-oriented, come and join our team! 

Responsibilities 

• Create and maintain the application's architecture
• Write code that is reusable, testable, and efficient
• Create and implement applications that are low-latency, high-availability, and performant
• Integration of front-end developer-created user-facing components with server-side logic
• Security and data protection implementation
• Data storage solution integration

Requirements 

• A bachelor's degree in computer programming, computer science, or a closely related discipline
• Familiarity with Python Django preferred or expert of at least one Python web framework, such as Flask, or others
• Capable of combining many data sources and databases into a single system
• Knowledge of Python's threading constraints and multi-process architecture
• Knowledge of server-side templating languages such as Jinja 2, Mako, etc.
• Fundamental knowledge of front-end technologies such as JavaScript, HTML5, and CSS3
• Knowledge of accessibility and security regulations
• Familiarity with user authentication
• Authorisation across numerous systems, servers, and settings
• Knowledge of the core design ideas underlying a scalable application
• Experience with Python event-driven programming
• Understanding the distinctions between various delivery platforms, such as mobile vs desktop, and optimising output to meet the individual platform
• Capable of developing database schemas to represent and support business operations
• Excellent unit testing and debugging abilities
• Thorough knowledge of code versioning systems such as Git, Mercurial, or SVN

*Candidate with more experience will be considered as Lead Data Engineering.

How to Apply

Please apply this position through Greenhouse

Location

Hong Kong

Summary

We are looking for a Senior Insurance Product Manager in formulating insurance product strategy 

If you are an analytical and detail-minded person, come and join our team! 

What you will be doing: 

• Develop product proposition and create unique product features to capture market opportunities 
• Formulate product development and enhancement strategies to tide in with business objectives 
• Work closely with Digital Product Team to understand customer behaviour and enhance customer purchase experience with innovative and tech-enabled ideas 
• Work closely with Finance and Actuarial Team to manage product portfolio and product P&L 
• Conduct portfolio programs to increase customers’ lifetime value and boost renewal rate as well as minimizing churn rate at portfolio level 
• Analyse insurance market landscape in Hong Kong and globally as well as conducting market researches to understand latest consumers’ needs to explore new product or feature opportunities  
• Lead and render supports to new project initiative    

What we are looking for: 

• Bachelor's degree or above with professional qualifications such as FLMI / LOMA 
• 8+ years of relevant work experience in medical insurance products, preferably with exposure to the project management or insurance sales or product launch 
• Strong business acumen and marketing sense, with good communication and analytical skills 
• Sound knowledge of application software including Excel & PowerPoint, competence in SQL is an advantage 
• Excellent presentation, communication and interpersonal skills 
• Self-motivated, independent and able to work under pressure 
• Start-up spirit, eager to grow and bring change to insurance industry 

More about us:

• Fast-growing insurtech startup in Hong Kong
• Young and energetic team
• Flat organization structure
• Opportunities to grow and shine!

We value our employee - let’s check out what we offer

To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter. 
 
We would like to be an ‘EMPLOYER OF CHOICE’!

How to Apply

Please apply this position through Greenhouse.

Location

Hong Kong

Summary

We are looking for a Head of Partnership to provide leadership and direction in partnership building. 

If you are entrepreneurial and self-directed, come and join our team! 

What you will be doing: 

• Develop and execute partnerships for growth with merchants and other partners. 
• Develop relationships and drive business outcomes towards delivery of partnership goals. 
• Manage ongoing account plan and deliver on both strategic and tactical initiatives. 
• Develop trusted relationships throughout partner organization. 
• Actively contribute to the business plan development including strategy, data analytics, planning, implementation and business performance assessment 

 
What we are looking for: 

• 10+ years of relevant experience with a graduate degree or higher in business or technology.
• Strong execution mindset focused on the effective achievement of business goals with the ability to dive into details and collaborate across teams.
• Industry experience in the payments ecosystem including acquiring banks, payments facilitators, merchants, payments networks or fintech operators is desirable.
• Proven leadership ability to influence, develop, and empower all stakeholders to achieve their best with a team approach
• Results and detail orientated with a hands-on approach
• Intelligent, motivated self-starter with strong interpersonal skills and work ethic.

More about us:

• Fast-growing insurtech startup in Hong Kong
• Young and energetic team
• Flat organization structure
• Opportunities to grow and shine!

We value our employee - let’s check out what we offer

• 25 days annual leave
• Medical benefits
  
  To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter. 
   
  We would like to be an ‘EMPLOYER OF CHOICE’!

How to Apply

Please apply this position through Greenhouse.

Location

Hong Kong

Summary

We are looking for a Partnership Assistant in coping with our business expansion. 

If you are an energetic and highly motivated person, come and join our team!

What you will be doing:

• Execute partnership program promotion activities and prepare marketing materials
• Work with internal and external stakeholders to achieve a successful partnership outcome
• Assist in identifying potential partnership opportunities
• Prepare evaluation reports and analytics
• Administrative aspects of the partnership plans, support partnership managers as they review and appraise partnerships, and work with partners to deliver effective processes e.g. information sharing, assessment and referral processes.
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc

What we are looking for:

• Bachelor’s degree in any disciplines
• Knowledge in insurance will be an advantage
• Strong sense of responsibility with high level of integrity and trust
• Self-motivated, willing to learn, detail-minded
• Good communicate and time management skills
• Proficiency in MS office (Word, Excel), Chinese word processing is a must
• Excellent command of spoken and written in English and Chinese
• Dynamic and able to cope with fast-paced working environment
• Good communication and negotiation skills
• Experience in partnership with brands, trade partners, agencies and vendors is a plus

More about us:

• Fast-growing insurtech startup in Hong Kong
• Young and energetic team
• Flat organization structure
• Opportunities to grow and shine!

We value our employee - let’s check out what we offer

How to Apply

Please apply this position through Greenhouse.

Location

Hong Kong

Summary

We are looking for a Customer Care Associate who act as a brand ambassador by assisting and resolving customer inquiries on a variety of communication channels. This role will be responsible for capturing customer's expectations, preferences, and aversions while finding helpful solutions and delivering exceptional, professional service in every interaction.

If you are customer-centric and solution-oriented, come and join our team!

What you will be doing:

• Communicating with customers through various channels including social media, email, live chat and phone calls
• Actively listening to customers and maintaining a friendly, positive, professional attitude
• Resolving difficult situations with creativity, tact, and diplomacy
• Setting up processes for assembling customers feedback and liaising with key internal partners to improve company’s products
• Helping with writing educational content and FAQ sections
• Providing cross-team supports for example Claims, Policy Admin, Account Management and Product Development
• All other duties or projects as assigned

What we are looking for:

• High school certification or above, bachelor’s degree is a plus. Fresh graduates are also welcome.
• Experience with general insurance industry is preferred
• IIQE Paper 1 and 2 Certificates are required
• Passion for providing Customer Service (empathy, patience, friendliness, positive attitude, proactivity
• Excellent communication in verbal and written form (Both English and Chinese)
• Excellent typing skills in both English and Traditional Chinese
• Excellent organisation and time management skills
• Ability to navigate through multiple computer applications with speed and accuracy
• Ability to work independently, take direction, and prioritize accordingly
• Ability to work cross-functionally in a fast-paced environment
• Highly self-motivated, organized, and a team player
• Willingness and ability to operate in a team environment

*** No selling or cold / warm calls are required

 Working hours

• 5 days work per week, 8 hours shift per day
• Rotating roster between 10AM to 12AM
• Weekend and public holiday shift required

More about us:

• Fast-growing insurtech startup in Hong Kong
• Young and energetic team
• Flat organization structure
• Opportunities to grow and shine!

We value our employee - let’s check out what we offer

To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter. 
 
We would like to be an ‘EMPLOYER OF CHOICE’!

How to Apply

Please apply this position through Greenhouse.

Location

Hong Kong

Summary

We are looking for a Claims Assessor who support in processing insurance claims.

If you are detail-minded and self-motivated, come and join our team!

What you will be doing:

• Handling claims enquiry and complaints
• Data input for a new submission claim
• Liaising with medical professionals and customers to conduct assessment and investigation
• Contacting customers to follow up outstanding issues
• Supporting project and business initiatives as assigned by superior

What we are looking for:

• Fresh graduates are welcome! At least 1 year of relevant working experience in Claims / insurance will be a plus!
• Knowledge in medical insurance is a plus!
• Strong sense of responsibility with high level of integrity and trust
• Good communicate and time management skills
• Proficiency in MS office (Word, Excel), Chinese word processing is necessary.
• Excellent command of spoken and written in English and Chinese
• Ability to work independently, take direction, and prioritize accordingly
• Ability to work cross-functionally in a fast-paced environment
• Highly self-motivated, organized, and a team player
• Willingness and ability to operate in a team environment

More about us:

• Fast-growing insurtech startup in Hong Kong
• Young and energetic team
• Flat organization structure
• Opportunities to grow and shine!

We value our employee - let’s check out what we offer

To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter. 
 
We would like to be an ‘EMPLOYER OF CHOICE’!

How to Apply

Please apply this position through Greenhouse.