Location

Taiwan

Summary

Lead and Orchestrate the communication and workflow of various engineering (FE, BE, QA, SRE), and other cross function team to ensure smooth and effective collaboration.

Responsibilities

• Act as the project leader in dev projects.
• Orchestrate the communication and workflow of various engineering (FE, BE, QA, SRE), security, design, marketing, sales, and product team to ensure smooth and effective collaboration.
• Forecast and manage the service delivery and infrastructure.
• Estimate and find resources needs to deliver the expected outcome
• Manage any third parties / vendor who are involved in developing a product or enhancing the platform
• Analyze user requirements, research, evaluating, designing and implementing new application programs.
• Build, manage, and validate high-level solution, and tech roadmap that delivers desired business objectives and flexibility for future required feature sets and market needs
• Propose high level design and software & hardware specification to ensure service level requirements.
• Debug/find complex problems and support/maintain the software solution
• Continuously find and lead the implementation for improvement opportunities and innovation activities.
• Ensure appropriate tools are used to facilitate communications and collaboration during the development and delivery process.
• Identify patterns in code and refactor the code towards them where it increases understanding and/or maintainability with minimal guidance.
• Ruthlessly pursue continuous integration and delivery. Automate everything by default.
• Lead the handover of the operational activities from 2nd level to 1st level.
• Ensure that a proper documentation is in place for all the systems so that they can be supported and provide necessary training.

Requirements

• Bachelor's Degree in IT, Computer Science, Engineering or related fields or equivalent work experience.
• Min. 10 years of experience in related IT occupation such as Software Development, Application Management
• In-depth knowledge of at least one major programming language, the associated framework and the tool ecosystem to implement end-to-end systems without assistance.
• Ability to communicate effectively and translate the needs of different teams into systems requirements and develop accordingly.
• Highly motivated individual with strong problem-solving skills.
• Experience of best practice methodologies
• Effective written and verbal communication skills in English
• Innovative approach to problem solving.
  

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Summary

The Front-End React Developer will take ownership of the development of responsive web and well-structured front-end architecture.

Responsibilities

• Build UIs of core web (for hand-held and desktop devices) and mobile apps, and development tools for both internal & external uses as part of an agile team.
• Extend the JavaScript architecture (React/Redux, and React Native).
• Write tests and constantly seek to improve code quality and reliability.
• Drive the quality standards within the development team by example, produce highly usable technical documentation as well as conduct code reviews.
• Take on critical and particularly challenging assignments to ensure the product vision can be realized.
• Help with software architecture decisions and technology evaluation.
  
   

Requirements:

• Good interpersonal skills. 
• At least one year’s experience in front-end development using React. 
• Excellent JavaScript (ES6) skills. 
• Willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components in ReactJS. 
• Problem solving and critical thinking abilities. 
• Enthusiastic about testing and performance. 
• Able to ship new things rapidly, and iterate based on real user behavior. 
• Can find and eliminate inefficiencies in users’ workflows (requirement); willing to ask questions when something is not clear. 
• Can communicate amiably the value of technical excellence to non-technical teammates. 
• A great listener, but willing to speak up when issues need to be rectified. 
• Experience developing iOS/Android applications is a plus but not required. 
  

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Summary

The Backend Developer will take ownership of the development of scalable, readable and extensible backend architecture.

Responsibilities

• Building out customer service engine, internal Python-based ERP involving e-commerce fulfillment
• Building out data mining, statistical calculation and pricing engines
• Implementing platforms for clients /partners / statistical data handling
• Writing highly usable functional and technical documentation
  

Requirements

• Good interpersonal skills.
• Applicants with a majority of the following items will be considered.
• Strong background in Computer Science / Computer Engineering / IT
• Strong background with systems development and programming
• Extensive experience with Python
• Experience with security and networking
• Experience with database technologies (PostgreSQL, MongoDB etc.)
• Ability to handle multiple tasks and commit to deadlines
• Good written and spoken English language and interpersonal skills

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Summary

The Backend Developer will take ownership of the development of scalable, readable and extensible backend architecture.

Responsibilities

• Lead and work as part of a team, as well as independently work toward assigned goals
• Architect scalable, flexible back-end systems, services, and APIs
• Monitor our back-end performance, identify performance bottlenecks, and find ways to reliably resolve them.
• Design, support, maintain, and upgrade highly performance and tested APIs and internal services using tools like Python, Java, Golang
• Write back-end code that is fast, reliable, but also highly secure.
  

Requirements

• 5+ years of back-end development experience
• Strong development experience with messaging architectures likes RabbitMQ/ServiceBus
• Experience with Python / Java / Javascript / Golang
• Experience with security and networking
• Experience with database technologies (PostgreSQL, MongoDB etc.)
• Intermediate written and spoken English language and interpersonal skills
  

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Responsibilities

• Work directly with local and remote teams.
• Analyze business requirements and formulate testing plans.
• Create & document detailed and well-structured overall product quality plans based on specifications.
• Create and implement software quality assurance plans.
• Execute different types of testing: functional, exploratory, end-to-end, regression (e.g. Selenium), stress (e.g. JMeter), soak and security testing.
• Execute test cases manually and convert the test cases into automated test script.
• Document, reproduce, prioritize issues on issue tracking system (e.g. Jira) and verify issue resolutions.
• Coordinate testing activities with other members of the team.
• Prepare and present reports and metrics.
  

Requirements

• Experience automating tests (stress & non-stress).
• Ability to design and build test plans using QA related tools (Selenium, Python, JMeter and the like).
• Effective interpersonal & communication skills, energetic, proactive.
• Attention to detail and thoroughness.
• Good time management skills.
• Ability to perform under pressure.
• Ability to work on Windows and Mac environments.
• Experience testing mission critical financial trading systems is a strong plus.
• Scripting skills such as Perl & Python is a definite plus.
• Ability to troubleshoot using SQL, Linux, network tools is a plus.

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Responsibilities

• Exploring different interaction models, user requirements, usability issues and solutions.
• Developing wireframes and task flows based on user needs
• Collaborating with PM, designers and developers to create innovative, user-friendly platform
  

Requirements

• Portfolio of UX design or related projects
• 2-3 year of experience as a UX designer or similar role
• Knowledge of Design Thinking flows and concept
• Detail oriented and logic flow
• Familiarity with design and/or prototyping software, such as Sketch, Figma, AxureRP etc.
• Ability to think independently, make decision and have good communication throughout 
• Experience in user study and data analysis
• Bachelor’s or master’s degree in design, human-computer interaction, psychology, computer science, sociology, anthropology or a related field
• Fluent in English speaking and writing

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Hong Kong / Taipei, Taiwan

Summary

We are looking for a passionate and competitive Product Manager who will be responsible for defining, developing and managing B2B insurtech product development and project delivery.

Responsibilities

• Conduct marketing and competitor research to understand insurtech ecosystem, market, competition and user requirements in depth
• Manage product roadmap and backlog to prioritize product deliverables to ensure optimal utilization of resources on highest impact items
• Work with UX/UI designers to develop user stories, mockups and prototypes to communicate clearly the business context and product requirements with the fellow product managers, developers and business stakeholders
• Lead and facilitate scrum meetings and development process enhancements to ensure collective success in product and project delivery
• Collaborate with program managers, design and tech leads to build and maintain detailed project plans throughout delivery lifecycle
• Contribute to nurturing a user-centric and product-lead company culture by evangelizing product vision and thinking with designers, engineers and stakeholders
• Participate actively in product learning, ideation and innovation sessions
  

Requirements

• Have 2+ years of digital B2B/B2C product management experience, experience in building B2B products is preferred
• Familiar with agile software development methodologies
• Able to work in extremely fast-paced product-led environment and adapt to changing priorities and demand
• Candid and be able to give hard feedbacks with empathy and respect
• Demonstrate curiosity and passion in learning and adopting insurance technologies
• Detail-oriented self-learner who can work and research independently and seek out challenging work and difficult feedback
• Fluent in English and Mandarin is preferred
  

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Summary

You will be responsible for ensuring our IXT Core customers are empowered to grow and succeed while being the voice of customer to inform OneDegree’s product roadmap and development. As a member of an entrepreneurial team, you will be expected to wear many hats and take on various leadership capacities. If you are passionate about transforming an industry and empowering customers, this is the role for you.

Responsibilities

• Lead the sales process and continued efforts to support, grow and retain our customers.
• Identify expansion opportunities, develop effective, customer-specific outreach strategies, and assist in converting those opportunities.
• Be a partner and trusted advisor to senior executives at insurance organizations to accelerate digital transformation by leveraging the IXT Core solutions.
• Manage strategic IXT Core implementation projects including planning, prioritization, budgeting, resource allocation, and risk mitigation.
• Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.
• Drive customer outcomes, product adoption and customer experience.
  - Expand our revenue in accounts through new sales and up-sell opportunities.
  - Influence future lifetime value through higher product adoption and customer satisfaction.
  - Reduce churn and drive new business growth through greater advocacy and reference ability.
• Work closely with the leadership team to align on strategy, product planning, and new opportunities.

Requirements

• 5+ years experience working in a customer-facing role.
• Experience with leading teams, driving new and expansion sales, driving technology adoption and leveraging best practices.
• Excellent customer service skills and a knack for developing strong relationships.
• Naturally curious, with excellent critical-thinking skills and a startup mentality.
• Resilient and adaptable, and thrives in a fast-paced environment.
• Can manage multiple priorities.
• Excellent verbal and written communication and presentation skills.
• Fluent in English and Chinese.
  

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Taiwan

Summary

We are looking for an ambitious and dedicated BD manager to build customer relationships and drive the growth of Cybersecurity-as-a-Service (SaaS) business.

Responsibilities

• Research and prospect into potential brands, stakeholders and decision-makers that are a good fit to the cyber business.
• Manage a strong pipeline and deliver accurate forecast.
• Contact potential clients to create engagement for continuous visibility and enable future pipeline opportunities.
• Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.
• Drive customer outcomes, product adoption and customer experience.
• Work closely with marketing and product team to align on strategy, product planning, and new opportunities.

Requirements

• 5+ years experience working in a customer-facing role.
• 3+ years experience in SaaS product.
• Experience with driving new and expansion sales, driving technology adoption and leveraging best practices.
• Excellent customer service skills and a knack for developing strong relationships.
• Able to manage multiple priorities, work under pressure and fast-paced start-up environment.
• Excellent communication skills in written and spoken English.

How to Apply

Please send your Resume to talents@onedegree.hk

Location

Hong Kong

Summary

Join OneDegree Customer Care team and make difference to Insurance industry. This is an opportunity to become an early and critical member of a rapidly growing startup. We are looking for a Customer Care team member to support us in a fast-paced environment with being attentive to details and good problem-solving skill.

Responsibilities

• This role is critical to our company’s mission, as you will be the main point of contact for our customers and provide world class customer service
• Communicate with customers via social media, email, chat and phone
• Provide accurate product/marketing/account information to customers to resolve their issues
• Set up processes for assembling customers feedback and communicating this with our product team to improve OneDegree’s insurance experience
• Help write educational content and FAQ sections
• Build and scale a new team that owns the customer experience and works to exceed their expectations
• Provide support to other teams, including claims, policy admin, account management and product development
• Non-Selling and no cold/warm call required
• 5-day week, Night and Holidays shift is required, flexible working hours and location

Requirements

• Have working experience in customer support or customer-facing role
• Experience in General insurance industry or passed IIQE paper 1 & 2 will be an advantage
• Excellent communication skills, good command of both written and spoken Cantonese and English. Mandarin is an advantage.
• Excellent written manners in both English and Chinese
• PC literate and able to type fast in both English and Traditional Chinese
• Well organized and good time management skills. Ability to streamline processes and prioritize issues, support multiple tasks and be responsive
• Customer-focused. Understand client pain points, communicate their concerns internally, and influence our product
• Remain calm in high-pressure situations. Positive attitude, patient with people and willing to learn - Self-starter and a good team player. Curious and interested in technology and new products
• Bonus: more experienced candidates will be considered as Manager, Customer Care
• High school certification or above, university degree preferred. Fresh graduates are also welcome

What can you expect from us?

• Competitive salary and equity package in a fast-growing start-up
• An entrepreneurial, international and highly motivated team with a flat hierarchy
• Great working atmosphere in a supportive and fast-paced environment
• A team that will constantly challenge you and help you reach your highest potential

How to Apply

Please send your Resume to talents@onedegree.hk

Location 

Hong Kong  

Summary 

Join OneDegree team and make difference to Insurance industry. This is an opportunity to become an early and critical member of a rapidly growing startup. We are looking for a team member to support us in a fast-paced environment with being attentive to details and good problem-solving skill. To cope with our business expansion, we now invite any dynamic and highly motivated individuals to join and grow with us. 

Responsibilities 

• Manage the day to day policy administrative activities 
• Handle and follow up inquiries from internal and external customer and outsourcing team regarding policy issuance, subscription payment status and change of particulars 
• Verify data from various daily and monthly reports to ensure data accuracy 
• Ensure all tasks are done within the turnaround time and following the policy administration procedures 
• Take minutes for the monthly Department meeting 
• Assist in ad hoc UATs and assignments 
• Build and scale a new team that owns the customer experience and works to exceed their expectations 
• Provide support to other teams, including claims, policy admin, account management and product development 

Requirements 

• High school certification or above, university degree preferred. Fresh graduates are also welcome 
• Experience in General insurance industry will be an advantage 
• Excellent communication skills, good command of both written and spoken Cantonese and English. Mandarin is an advantage. 
• PC literate and able to type in both English and Traditional Chinese 
• Well organized, attention to details and good time management skills. Ability to streamline processes and prioritize issues, support multiple tasks and be responsive 
• Remain calm in high-pressure situations. Positive attitude, patient with people and willing to learn - Self-starter and a good team player. Curious and interested in technology and new products 
  

What can you expect from us? 

• An entrepreneurial, international, and highly motivated team with a flat hierarchy 
• Flexible working arrangements that can tailor to your work life schedule 
• Great working atmosphere in a supportive and fast-paced environment 
• A team that will constantly challenge you and help you reach your highest potential 

Location

Hong Kong / Taipei, Taiwan

Summary

We are looking for an Claims Assistant who will contribute to handle claims inquiry / complaint and date in put .

Responsibilities

• Handle claims enquiry and complaints  
• Data input for a new submission claim 
• Liaise with medical professionals and customers to conduct assessment and investigation 
• Contact customers to follow up outstanding issues 
• Support project and business initiatives as assigned by superior 

Requirements

•  Tertiary education or above 
• 1-2 years relevant working experience in customer service / insurance  
• Knowledge in medical insurance is advantage 
• Strong sense of responsibility with high level of integrity and trust 
• Customer-oriented, self-motivated, willing to learn, detail-minded 
• Good communicate and time management skills 
• Proficiency in MS office (Word, Excel), Chinese word processing is a must.  
• Excellent command of spoken and written in English and Chinese  
• Fresh Graduate also welcome!   

How to Apply

Please send your Resume to talents@onedegree.hk